Housing Officer

4 months ago


Yorkshire and Humberside, United Kingdom Page Personnel Full time

Competitive Salary and Benefits
- Leading Housing provider in the North

**About Our Client**:
Housing Officer - Property and Housing - Yorkshire and the HumberA leading Housing Association in Yorkshire

Housing Officer - Property and Housing - Yorkshire and the Humber
- To deliver operational services in accordance with policies and procedures
- Ensure systems are operated effectively to provide accurate and timely performance data.
- To respond appropriately to emergencies or urgent issues as they arise.
- Effective day-to-day supervision and direction of estate services contractors ensuring contract terms and specifications are fulfilled.
- Keeping housing management data and operating systems up to date and accurate.
- Effective consultation with tenants concerning the delivery of services
- Maintaining effective working relationships with local authorities, contractors and other stakeholders.

**The Successful Applicant**:
Housing Officer - Property and Housing - Yorkshire and the Humber
- Good customer care skills.
- Evidence of good record keeping skills (ability to accurately & clearly record information as well as maintain organised and efficient systems).
- Demonstrate good time management and work planning skills.
- Good verbal and written communication skills.
- Ability to calculate income and expenditure details with customers and negotiate debt repayment proposals.
- Demonstrate sound knowledge of a range of IT software packages
- A knowledge of the social housing sector and the work of housing associations.
- The ability to quickly assimilate new information and understand the key points of policies and procedures in order to implement them accurately and effectively.
- The ability to present information and to explain matters clearly to individuals and groups.
- A commitment to respecting and maintaining confidentiality at all times.
- An understanding of equality and diversity issues and a commitment to ensuring that organisations equality and diversity policies are promoted and implemented in all aspects of the work.
- The ability to quickly assimilate and understand organisations values and aims, in particular, the social model of disability and enabling independence.
- Ability to respond to the needs of customers in challenging circumstances and the ability to diffuse difficult situations

**What's on Offer**:
A competitive salary with great opportunities for growth


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