Product Researcher

3 months ago

Edinburgh, United Kingdom People's Postcode Lottery Full time

**Edinburgh City Centre, Permanent, Full time**
- People’s Postcode Lottery raises funds for good causes. Together with our charity partners and players, our team members help create a fairer, greener and healthier world. You could be part of this amazing mission as a Software Developer. Join our international team at the Postcode Lottery Group in the Netherlands, Sweden, Great Britain, Germany and Norway_

As a Product Researcher you specialise in researching and analysing products to identify market trends and customer preferences, and bring these insights into the Product teams to ensure we create the most impactful products. You will collaborate with various stakeholders across the organization to determine which products should be brought to market and how they should be designed.
- Teigan, Product Owner, Group Tech:_ _‘From the moment I joined People’s Postcode Lottery five years ago I was made to feel like a valued member of the team, and this has continued ever since. The support and guidance I have received over the years has been invaluable to my career development, helping me move into a role that best suits my skillset._
- I began my journey as a customer experience agent, but now work in the data services department as a product owner. I’m proud to be part of the product and development team, helping build technology that make our players, our supported charities, and our colleagues lives easier’_

**This is what you will do**:

- Lead user-centric initiatives by identifying problems based on user feedback and research, and propose user-centric solutions.
- Stay up to date with market trends, emerging technologies, best practices in product research and user experience design to inform product development decisions.
- Collaborate with cross-functional teams to ensure alignment and integration of research insights into product roadmaps and prioritize product features and enhancements.
- Conduct qualitative and quantitative research using various methods, translate the insights into clear, actionable recommendations for product improvements, feature enhancement and new product development.
- Present research findings and recommendations to stakeholders in a clear and concise manner.

**Your qualities**:

- Master's degree in business and/or social sciences.
- Significant experience with qualitative and quantitative research.
- Experience working with various research methods and tools such as interviews, surveys, usability testing, A/B testing and analytics tools.
- Strong analytical skills with the ability to interpret complex data and draw actionable insights.
- Ability to work collaboratively in a cross-functional team environment to achieve collective goals and drive impactful results.
- Excellent communication and stakeholder management skills.

**Benefits of working with us**:

- You will receive a competitive salary, join an excellent pension scheme and benefit from private medical care.
- We have a strong culture of learning and development. Our Lottery Academy offers an extensive range of training programmes and courses. There are also many career opportunities in the UK and abroad.
- We enjoy working with one another. We regularly arrange social activities and organise our Christmas breakfast at the end of the year, a date that everyone looks forward to, where we look back proudly at what we’ve achieved together.
- Your wellbeing is important to us. That’s why we offer a variety of options including an inhouse gym, with an optional weekly massage, and access to mental health support services.
- You’re regularly involved in the work carried out by the charities thanks to the funds we raise for them. This includes volunteering, project visits, presentations in our seminar space, and an invite to the annual Gala event attended by the organisations we support.

**Your future department**:
The Group Product team builds software for local lottery needs that integrates with the Group Product Tech ecosystem on the Postcode Lottery Group cloud according to Group Tech standards, process and tools. The department exists of the following disciplines: Product Management, Product Design, Agile specialism, Product research.

**Your future employer**:
The Postcode Lottery Group is an international organisation with a social purpose. We set up and run lotteries to raise funds for a fairer, greener, healthier world.

Our players win prizes together with their neighbours and raise money for charity - it’s a win-win

Postcode Lottery players have now raised over €12 billion for thousands of charities since 1989. We are one of the largest private charity donors in the world.

Every day, more than 1,500 team members in the Netherlands, Sweden, Great Britain, Germany and Norway are helping to raise €2.3 million for charity partners.

People are at the heart of what we do. Whether it’s our team, our players or the thousands of good causes supported, our aim is to play our part in cre

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