UX Researcher

3 months ago

Edinburgh, United Kingdom Rockstar Games Full time

At Rockstar Games, we create world-class entertainment experiences.

A career at Rockstar Games is about being part of a team working on some of the most creatively rewarding and ambitious projects to be found in any entertainment medium. You would be welcomed to a dedicated and inclusive environment where you can learn, and collaborate with some of the most talented people in the industry.

Rockstar North is seeking a mid

**WHAT WE DO**:

- The Rockstar Games UX Research Team plan, execute, and drive user experience research activities for game projects across the company.
- We ensure every piece of research yields high quality, actionable data.
- We contribute to the ongoing refinement of UX research at Rockstar, including methodological improvements, process development, and collaboration with other insights teams, such as Analytics and Consumer Insights.
- We advocate for players' values and needs to foster a culture of empathy.

**RESPONSIBILITIES**:

- Plan and execute research activities for Rockstar's games and other products, such as Social Club and websites.
- Identify product needs and transform them into research goals.
- Understand and provide feedback on game builds and prototypes to incorporate them in research activities.
- Generate actionable insights that support product-refining iteration and strategic direction.
- Deliver recommendations that acknowledge how the player experience is improved and what the design implications are.
- Effectively communicate research insights (verbally and in writing) to a variety of stakeholders with different backgrounds.
- Support creation of research strategies at a product level.
- Develop close working relationships with members of Product, Design, Engineering, Marketing, Analytics, and QA Teams.

**QUALIFICATIONS**:

- Masters or PhD in Psychology, Human-Computer Interaction, Human Factors, Computer Science or related field, or equivalent industry experience.
- 3-5 years of experience in UX research in the games industry.
- Experience collaborating with a variety of product development stakeholders.
- Broad knowledge of video game genres.

**SKILLS**:

- Excellent planning, communication, and interpersonal skills.
- Ability to work successfully in a fast-paced environment with the need to manage constant change, and the ability to work through organizational complexity and ambiguity.
- Ability to think strategically and work cross-functionally across local teams to collaborate and create impact on a global scale.
- Ability to present to senior stakeholders and facilitate broader design discussions within the team.
- An empathetic style: an ability to build trusted relationships and achieve consensus and buy-in at all levels of an organization.
- Detail-oriented and highly efficient.
- Self-starter, entrepreneurial spirit.

**PLUSES**:

- Prior experience of UX research on live service games.
- Prior experience of UX research on game accessibility.
- Knowledge of statistics.
- Programming skills for creating research & analysis tools.

**HOW TO APPLY**:
Rockstar is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.

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