Medical Receptionist

**Medical Receptionist (Permanent)**

**Location**:Laganview Medical Practice, Level 2, Lisburn Health Centre, Linenhall Street, Lisburn, BT28 1LU, moving to new premises at the Lagan Valley Hospital Site.

We are looking for a Receptionist to join our reception team and be part of the day to day running of the surgery. This role will support the entire in team in providing a high quality service for all our patients.

**Hours**: 12 hours per week (Perm)
- 3 GCSE’s at Grade C or above (including English) or the equivalent
- A minimum of 1 years’ experience of working in a reception or office environment
- Experience of providing excellent customer service
- Demonstrable experience of working with computer packages such as Word, Excel, Access.
- Effective communication skills both verbal and written
- Excellent interpersonal skills
- Excellent organisational skills and ability to prioritise
- Ability to multitask
- Ability to work as part of a team as well as on own initiative
- Ability to handle situations of potential conflict

Desirable Criteria
- Experience of working in a Health care environment
- Experience of reception duties

Practical experience of computerised booking systems - EMIS Web Clinical Computer system

LAGANVIEW MEDICAL PRACTICE
**Post: Medical Receptionist**

**Location: GP Practice, Lisburn Health Centre/LPCCC, Lagan Valley Hospital site.**

**Reports: Reception Supervisor**

Responsible To: Practice Manager

**Hours: 12 hours per week - Mon, Tues, Thurs & Friday 10am - 1pm.**

**Practice is open Monday to Friday 8.30am to 6.00pm normally, but may on occasions be open to 8pm and occasionally at weekends, additional hours and swaps maybe required to meet the needs of the Practice during these hours.**

**Job Summary**:
To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

To provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

To be part of the day to day running of the surgery and support the entire team in providing a high quality service for their patients

Job Responsibilities:
Assisting colleagues as and when required.

Maintain confidentiality at all times in relation to **all** information held / discussed within the Practice.

Participate in meetings and training as appropriate to work and in the development of the Practice.
- Ensure that all policies and procedures relating to the Practice are implemented and adhered to.

**Job Type**: Part-time
Part-time hours: 12 per week

**Salary**: £6,600.00-£7,200.00 per year

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: One location

Application deadline: 27/01/2023
Reference ID: January 2023
Expected start date: 01/03/2023