Mental Health Support Worker

6 months ago

Portsmouth, United Kingdom Two Saints Full time

**Full time, 37 hours a week including weekends and bank holidays**

**£23,775 progressing to £25,027**

Move on Accommodation provides supported accommodation for up to 40 adults, across eight properties in Portsmouth, for individuals who are experiencing mental ill health and alcohol / substance misuse and require support to prevent them becoming homeless.

Our aim is to provide support to empower clients to become more independent. We support them to manage a tenancy, keep them safe and prepare them for moving on to lower-level support / independent accommodation.

If you’re looking for a role, where you will make a real difference in the lives of those you support, then this is the role for you

**MAIN RESPONSIBILITIES**
- You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them and put together a support plan which is equally achievable and realistic for them
- You will encourage their involvement in personal progression in the form of education, training, employment activity or volunteering
- You will help them develop their practical skills in areas such as health, budgeting, shopping, cooking, housework, laundry and hygiene
- You will work with external partners to maximise the opportunities available to clients so that they can resettle in the community
- You will involve clients in the smooth running of the service
- You will be extremely conscientious in areas such as safeguarding and lone working.
- You will help clients to access the benefits they are entitled to claim
- You will help to maintain a welcoming, safe environment, identifying and minimising all potential risks to clients, colleagues and visitors to the service
- You will provide basic first aid assistance until help arrives (full training provided)
- You will maintain client records using relevant systems to an excellent standard
- You will work in accordance with the Health and Safety regulations and all policies and procedures
- You will attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern
- You will work flexibly across all areas of operation where required and prior notice given
- Any other reasonable task as requested by a member of staff

**KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING**
- Clear verbal and written English
- Good IT and keyboard skills
- Polite, assertive manner, ability to self -motivate
- Passion for working in a client/customer facing role
- Willing to assist clients to access the community
- Knowledge of the benefits system and tenancy legislation
- Interest and genuine concern for mental health, housing and related issues
- Knowledge of voluntary and statutory agencies
- Flexibility to work shifts
- Previous experience of working with clients with complex mental health needs is desirable but not essential

We were formed in April 2001 through the merger of the Society of St Dismas (founded in 1962) and St Petroc Housing association (founded in 1972). Both organisations shared a passion for housing and supporting vulnerable single people.

Our vision today is to give people who are homeless, vulnerable or in need of support, the opportunity to build a brighter future.

We have services in Berkshire, Hampshire, Portsmouth, Southampton and Sussex.

We support 16-65 year olds. Our services include outreach to rough sleepers, supported accommodation (direct access hostels, move-on accommodation, and resettlement flats), day centres, community support, housing first and landlord support services.

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