Vip Waitress

Are you passionate about delivering exceptional customer service in an upscale and dynamic environment? We have an exciting opportunity for a VIP Waitress to join a team at a distinguished location in the heart of Embankment. As a VIP Waitress, you will play a pivotal role in providing top-notch service to our esteemed clientele.

**Shift Pattern: Monday to Friday, Daytime Shift unless event days, 40 hours per week**

**Key Responsibilities**:

- Deliver an unparalleled dining experience to our VIP guests, catering to their individual preferences and needs.
- Efficiently handle guest orders, ensuring accuracy and prompt delivery of food and beverages.
- Maintain a polished and professional appearance, upholding the highest standards of presentation and demeanor.
- Collaborate with the culinary and service teams to ensure seamless coordination and delivery of orders.
- Proactively anticipate guest needs, making informed recommendations and ensuring overall satisfaction.
- Handle guest inquiries and concerns with tact and diplomacy, ensuring swift resolution and a positive guest experience.
- Contribute to the maintenance of a clean, organized, and welcoming dining environment.

**Qualifications**:

- Previous experience in a high-end hospitality or upscale restaurant setting.
- Exceptional interpersonal skills and a natural ability to connect with people.
- Impeccable grooming and presentation, exuding professionalism at all times.
- Strong multitasking abilities, with the capacity to remain composed under pressure.
- Outstanding communication skills, both verbal and nonverbal.
- Flexibility to work daytime shifts and adjust to evening shifts for special events.

**Benefits**:

- 25 days of annual leave in addition to recognised bank holidays.
- Security of 5 weeks of paid sick leave per year.
- Life assurance coverage equivalent to twice your annual salary.
- Opportunities for professional development and a clearly mapped career path.

**Location**:

- Prime location in Embankment, offering easy access to transportation and vibrant city life.

**Salary**: £13.00 per hour

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Day shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Ability to commute/relocate:

- London, EC4Y 0JP: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality: 3 years (required)
- Fine Dining: 1 year (required)

Work Location: In person

Reference ID: VIP Waiter