Recruitment & Training Coordinator

5 months ago

Bromley, United Kingdom Right at Home Full time

It takes a truly special person, with the right personality and a passion for making a real difference, to work for Right at Home.

Right at Home Bromley provide _premium quality_ homecare to adults with physical disabilities and the elderly. We have built up a first-class reputation world-wide, and are recognised as one of the top industry leaders in the UK.

A new and exciting opportunity has become available to join our fantastic team as our Training and Recruitment Coordinator. We are looking for a highly experienced and enthusiastic professional who is keen to take on a stimulating role that will support us in shaping the future of our award-winning business.

We are looking for someone who is creative and forward thinking in their training and recruitment process. At Right at Home, we only recruit passionate likeminded individuals who genuinely want to offer the best quality service at all times. Therefore, we are looking for an individual who will put time and effort in to finding these key qualities in every new member of our team.

**Main Duties & Responsibilities**:
**Recruitment**
- Liaising with the Business Owner and Registered Manager with regards to CareGiver training and recruitment requirements
- Lead all aspects of recruitment activity ensuring compliance with Franchise Standards and regulatory requirements through effective management of the Caregiver experience
- Placing job advertisements, online and on all other suitable platforms including out in the local community
- Ensuring all applicant paperwork is fully completed as per Right at Home and statutory requirements, and is signed and countersigned
- Checking of all Work Permit/Visa/Home Office documents where applicable

**Training**
- To organise, implement, facilitate and manage the training program for the Company
- To arrange and deliver induction training and assess the competency of CareGivers completing the Care Certificate to meet the Company’s recruitment needs.
- To deliver appropriate and relevant training to enable CareGivers to carry out their work to a high standard and in accordance with current legislation and Right at Home Policies and Procedures
- Maintain training records for all staff in accordance with company requirements and regulatory bodies
- To deliver or arrange for CareGivers to receive any additional training which has been identified through observation or supervision as being required
- Ensure monitor and ensure e-learning is completed
- To ensure training compliance

**Retention and Structured Support**
- Create a plan with the team for each stage of the Caregiver journey to ensure they are fully supported, with touchpoints in place, especially within the first 12 weeks.
- Responsible for monitoring field-based observations and ensure supervisions and appraisals are recorded and kept up to date.
- Monitor the quality of annual appraisals and coach and develop key players in this area.
- Monitor staff welfare, morale, and wellbeing.
- Responsible for planning structured team meetings and social events.
- Owner of reward and recognition programmes and communicating all resources available to them
- Review completion of exit interviews and identify any common threads to share with wider key player team to put solutions in place.
- Overall responsibility for employee files; ensuring that they are all compliant, up to date and accurate.
- Set targets, analyse and monitor, recruitment, retention, and training data to continually improve and hold team accountable for delivery of HR key performance indicators.
- Keep up to date on industry trends and best practice on all areas relating to Caregiver recruitment, training, and engagement.
- Conduct annual appraisals for your own team.
- Support the operations team with any people related issues.
- Take and follow advice from external HR advisors on any employment related issues such as disciplinaries and support the operations team in conducting these meetings in line with company policies and procedures.
- Carry out any other duties deemed necessary for the successful operation of the business.
- Participating in the on-call service as required

**Qualifications & Experience**:

- Train the Trainer qualifications in Moving and Handling and Administering Medication
- Experience of delivering Care is desirable
- Delivering training & development programmes; a qualification is beneficial.
- End to end recruitment.
- Previous Interviewing experience and ability to put an applicant at ease
- Flexibility to work outside 9-5 Monday to Friday to meet the demands of the business.
- Strong interpersonal skills with the ability to build rapport quickly.
- Excellent verbal and written communication skills.
- Good working knowledge of IT Systems with experience of Microsoft Office, working with HR systems and virtual communication platforms with the ability to learn and adopt new technologies where appropriate.
- Line management experience.
- Excellent presentation skills

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