Senior Lettings Negotiator in Cheltenham for
7 months ago
Move Sales & Lettings are seeking an enthusiastic, motivated individual to join our Award-Winning team in our Cheltenham Branch. Move is the leading lettings agency in the region, with continued year-on-year market growth, alongside incredibly high customer satisfaction.
This is a fantastic opportunity for someone to work in a fast paced office, lettings properties in Cheltenham and surrounding areas. The team pride themselves on offering the best service to their landlords and tenants and are looking for a team member who can continue to offer an exceptional service. We are looking to recruit someone that’s ambitious, self-motivated and passionate about overall customer service.
**You will be responsible for**:
- The day-to-day management of tenants, which will include generating viewings and obtaining lets on properties.
- Maintaining records on our internal database.
- Carry out market appraisals.
- Handling enquiries generated from marketing, the internet, telephone and walk
- ins, in a professional manner.
- Conducting viewings with prospective tenants and following up on feedback from these.
- Retention & acquisition of clients.
- Delivering against targets whilst conforming to compliance and continual improvement.
- Spotting business opportunities to help increase income, expand local market share and maximise cross selling with other departments.
- Execute business generation activities and ensuring sufficient pipeline business to meet regular targets.
- Maximising Branch profitability, working closely with the Branch team to ensure objectives are hit.
- Contribute, where required to the senior management discussions and development of company growth.
- Ensure companywide standards, processes and procedures are upheld.
- Supporting Line Manager in providing and updating statistics for weekly meeting.
- Supporting your Manager in compliance checking / ensuring legalities & company processes are correctly adhered to.
- The growth of the team around you.
- Delivering excellent customer service.
**Skills & Experience**:
- Experience working as a Sales/Lettings Negotiator or Senior Sales/Lettings Negotiator, looking to accelerate your career.
- Good communicator.
- Hold a qualification in Residential Property (Sales or Lettings).
- Demonstratable generation of new business in a target driven environment.
- Outstanding customer care / customer service experience.
- Resilient, positive, organised, numerate and detail oriented.
- Excellent verbal and written communication skills.
- You must be highly driven and enthusiastic, with a proven ability to build strong professional relationships with tenants and landlords, whilst also having a proven track record in closing deals.
**Benefits**:
- 28 days annual leave including bank holidays.
- We also offer rewards for the longevity of service, including an additional day of annual leave for every year of service after two years (up to a maximum of 25 additional days)
- Monthly Company Training.
- Use of pool car.
- Industry Qualifications paid for.
- Mobile Phone & Laptop.
- ARLA study materials, exams and membership paid for.
- Highly competitive company bonus structure.
- Clear progression, training, development & career planning.
- Cycle to work scheme.
- Company pension.
- Company Events and awards.
Salary £25,000-£35,000 Per Annum DOE
Monday-Friday 8.30 - 17.30
Two Saturdays per month
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