Lettings Officer
3 weeks ago
We are Cheltenham Borough Homes (CBH), a top performing Arm’s Length Management Organisation (ALMO) responsible for the management and maintenance of Cheltenham Borough Council’s (CBC) housing stock and housing and homeless service. We are professional, innovative, customer-centric, and our goal is to give clients a bespoke and complete service in renting and managing their properties. We are proud to have been accredited in the Best Companies to Work for 2022 survey as a ‘one to watch’ company. Our employees are passionate about making a difference in the community. We know the work of each one of us contributes to improving people’s lives.
We want the best people to come and work for us - and stay. We’re committed to rewarding and celebrating the great contributions our people make, and to building an environment where employees are engaged, valued and excited about what they do.
Our environment is shaped by a commitment to our core values which form part of the selection criteria for this role. You will need to have a passion for teamwork, showing respect, being trustworthy and supporting others.
As a Lettings Officer you will be part of a small specialist team and will be responsible for letting 150 - 200 properties a year. Primarily re-letting existing stock as well as emergency short term lettings to homeless applicants and lettings of new builds.
Essential Criteria:
Experience of working in social housing or a similar environment working with vulnerable customers.
Ability to manage a high workload and prioritise effectively.
Computer literacy to enable use of various systems including Microsoft Office, basic Excel and Word ,HomeseekerPlus and QL Housing Management system
Ability to communicate and collaborate effectively with customers, colleagues and partners to enable positive outcomes.
Driving licence with access to vehicle
Desirable Criteria:
Lettings experience
Lone working experience
**Job Types**: Full-time, Permanent
**Salary**: £29,728.00-£31,003.00 per year
**Benefits**:
- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
- Sick pay
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: 815
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