Customer Support Engineer

2 days ago


Tachbrook Park, United Kingdom Reed Business Support Full time

We have new roles for Customer Engineering Co-ordinator’s in Warwick

Do you thrive from working in a busy environment? Do you have a flexible, enthusiastic approach to teamwork and the ability prioritise and problem solve?
Our well-established client is looking to hire a proactive and organised Customer Support Engineer to join their team. You will be providing comprehensive, efficient and timely administrative support and excellent customer service.
**Contract Duration**: Temp to perm
**Hours**: Full Time, Monday to Friday (37.5 hours per week) 8.30-5pm
Role - Office based

**Salary**: £20,800 per annum - £10.66 per hour - Increase up to £22,500 if taken on permanently
Start Date: Immediate
**Key responsibilities will include**:

- Being responsible for maintaining a high standard of customer service at all times
- Take calls and deal with complaints from customers
- Answering calls, dealing with enquires and liaising with engineers to solve issues
- Providing speedy and accurate information, by telephone and in writing
- Supporting technical managers in the field with administration
- Talking to developers/customers
- Ordering materials
- Processing invoices
- Working and co-operating as part of a team, assisting and supporting colleagues
- To stay focused and motivated with a positive attitude towards learning, growth and change
Our client look for people who are open minded, embrace new ways of working, step out of their comfort zone seek out new opportunities and look to continuously learn. Full training from the client will be provided for you.



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