Patient Advisor
2 weeks ago
Responsibilities:
- Greet and check-in patients upon arrival at the Surgery
- Collect and update patient information, including personal details
- Book appointments
- Answer phone calls and respond to patient inquiries
- Maintain patient records and ensure accuracy of information
- Coordinate referrals to other healthcare providers as needed
- Provide administrative support to healthcare professionals
**Experience**:
- Previous experience in a Reception, administrative or office role is preferred
- Familiarity with medical terminology and procedures is a plus
- Proficiency in using computer systems and electronic medical records (EMR)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks effectively
As a Patient Advisor, you will play a crucial role in ensuring a smooth and efficient patient experience at our Surgery. Your administrative skills will contribute to the overall success of our practice, providing support to both patients and healthcare professionals.
Please note that this is not a remote position. The job location will be at Surgery.
**Job Type**: Part-time
**Salary**: £10.50 per hour
Expected hours: 25 - 30 per week
**Benefits**:
- Company pension
- Free flu jabs
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Overtime
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Receptionist: 1 year (preferred)
Ability to Commute:
- Huddersfield (required)
Ability to Relocate:
- Huddersfield: Relocate before starting work (required)
Work Location: In person
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