Utilities Customer Service Representative

4 weeks ago


Harlow, United Kingdom TSM Void Energy Full time

Role:
As a customer support executive, you will be helping our clients fix energy issues for void properties across the UK. The role will include speaking and dealing with clients and energy companies every day.

The role involves several tasks but mainly on the phone dealing with energy partners fixing issues for clients, reporting to clients using Google workspace so an understanding of systems such as Gmail, google docs would be useful but we are happy to train.

**Skills**:Great at building relationships with clients and energy partners, excellent and speaking out to find solutions to the problem and always willing to learn.

Great communication and written skills to provide clients with detailed information to resolve issues, understanding of excel reports, Gmail and CRM systems.

We are not looking for an expert but someone who is looking to be one Full training and induction given so you won't feel left behind.

Our office in Harlow is lively and loads of banter across the team so a sense of humour is required.

Free parking on-site and plenty of tea and coffee

Come and join us on our exciting journey.

And the best benefit is working with our crazy team

**Job Types**: Part Time, Permanent

**Salary**: £16,000 pa

**Benefits**:

- Flexitime
- On-site parking
- Holidays
- Pension

Contact us today to arrange an interview. Looking for people to start in January

**Job Types**: Part-time, Permanent
Part-time hours: 25 per week

**Salary**: £16,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Harlow: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location



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