Trainee Parts Advisor

4 months ago


Shrewsbury, United Kingdom Robert Davies Machinery Ltd Full time

**Trainee Parts Advisor**

Robert Davies Machinery Ltd is a independent, friendly, family-run business with a loyal customer base specialising in new and used machinery. We pride ourselves on providing excellent customer service and product support.

We are looking to recruit a Trainee Parts Advisor to join our team at our depot between Welshpool and Shrewsbury. The trainee will develop skills in a number of areas including handling, storing and receiving stock, procedures, identifying, sourcing and ordering parts. Monitoring and solving customer problems/enquiries and processing customer's orders.

Robert Davies Machinery supplies a full range of Manitou agricultural and compact equipment and a range of parts for Kuhn, Richard Western, Shelbourne Reynolds and a number of other leading machinery brands. You will be working alongside our experienced Parts Advisors to support the large customer base of Robert Davies Machinery.

**Responsibilities include**:

- Dealing with customers on the telephone and face to face
- Identifying parts from an electronic parts catalogue
- Ordering parts from our manufacturers
- Checking in orders and receipting in through our management system
- Creating invoices and taking payments
- Assisting with general administration within the parts department
- Minimum of 3 GCSEs or equivalent (A*-C/9-4 in English and maths required).
- Strong communication and interpersonal skills.
- Positive attitude.
- Ability to work well in a team environment.
- Strong organizational and multitasking skills.

**What we offer**
- Any overtime can be accrued and taken in lieu as desired.
- Up to 25 days holiday (+ bank holidays) depending on length of service.
- Ongoing training and Career Opportunities.

This is a full-time position for 42.5 hours per week with Saturday mornings on a rota basis.

**Salary**: £20,000.00-£25,000.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person


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