Parts Advisor

6 months ago


Shrewsbury, United Kingdom Hatfields JLR Shrewsbury Full time

**Permanent, Full Time, 40 hours per week, Monday - Friday with Saturday mornings on a rota basis (1 in 3)**

**Benefits**
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Store discount
- Service Holidays

**THE JOB**

This is a rare opportunity for an experienced Parts Advisor who is looking to take the next step with a prestige brand with the security and support of a family owned, dynamic dealer group that has an excellent reputation for looking after its staff and delivering excellent customer service. These are exciting times for Jaguar Land Rover and you have the opportunity to be part of it as we grow within the local business market.

You will work as part of a small, close-knit team, dealing with general parts and service enquiries, as well as administering the ordering and return of parts.

You will be equally confident dealing with customers on the front counter as well as working behind the scenes making sure the right parts go out to the technicians on time.

**Duties**
- Advising customers how to solve a problem with their vehicle and which parts they will require
- Parts Delivery including upselling to local garages
- Dealing with payments, raising invoices and issuing receipts
- Checking the availability of parts on the computerised stock system
- Obtaining parts from the storeroom or if out of stock, ordering them from suppliers
- Maintaining shelf displays and updating stock records

**SKILLS**

This is a customer-facing role; you must have excellent interpersonal and communication skills together with a friendly and approachable manner. You will be computer literate and obtain a full clean driving licence. Experience with Pinnacle would be an advantage however not essential as full training will be given.

**Salary**: £12.00 per hour

Expected hours: 42.5 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
- Referral programme
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Work Location: In person


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