Parts Advisor

5 months ago

Shrewsbury, United Kingdom Edwards & Farmer Ltd Full time

PARTS ADVISOR

You will join a busy agricultural sales and service team and be responsible for the selling, receiving and delivery of parts and accessories. Promoting the latest parts deals & offers. You will be accountable for the safe, effective and profitable running of the parts department, including parts counter, show room, yard and all storage areas. This is a full-time role based on a 40-hour week from 8am to 5pm Monday to Friday with a requirement to work Saturday mornings as per business seasonal opening hours. This will be on a rota basis at overtime rate.

**Responsibilities**:

- (This is an exam not an exclusive list)_
- Promote and sell parts through all franchises and/or services to meet customer needs, by telephone, internet and face to face; taking payment as required.
- Ensure all orders for customers & internet customers are ready for collection, delivery or packaged for courier/postal delivery.
- Prepare quotes for customers.
- Supply parts to Service Technicians including identifying parts required and ordering them for the relevant job.
- Verify receipts of incoming deliveries, including booking stock onto the management system, locating in relevant place or forwarding to despatch/workshop, whichever is applicable.
- Ensure the showroom is maintained to a high standard.
- Maintain control of stock levels and assist with stock takes.
- Ensures relevant administration tasks are completed as required i.e. order processing, sales advice notes and workshop jobs.
- Contact customers with special offers/deals and liaise with the marketing team to promote seasonal or out of season deals.
- Seek out new lines of business to develop and improve the parts department promoting sales to meet or beat the sales targets.
- Liaise with all other departments and members of staff.
- Comply and adhere to company Health & Safety policy and guidelines.
- Take reasonable care for the health and safety and wellbeing of yourself and others. This extends to co-operating to enable Edwards & Farmer Ltd to fulfil it’s legal duties.
- Manage and implement safe working environment in retail, office and storage area.
- Heavy lifting is required to move heavy parts and oils safely.

**Key attributes**:

- Experience in an agricultural parts environment or similar is preferred.
- Basic Machinery/Automotive knowledge.
- Computer skills and knowledge of windows programmes.
- Excellent communication & customer relationship skills.
- The ability to work in a dynamic, fast paced environment and thrive in a team environment.
- Looking for a long-term career.
- Driving licence.
- Trustworthy and be able to maintain confidential business information.
- Flexible as extended hours may increase during the height of the season.
- Self-motivated.
- CPD/Knowledge - Accredited Manufacturer Training
- Continued professional development both to maintain and improve on skills and knowledge. An AGCO training and a progression plan will also be made available to you.

**Employment Package**:
£26,000 - £33,000 depending on experience and ability of successful applicant + any agreed additional hours at overtime rate.

**Including**:

- Training development & support
- Competitive salary
- Full PPE Equipment
- Working Hours are 8am-5pm Monday to Friday
- Saturday mornings as per business seasonal opening hours. This will be on a rota basis at overtime rate.
- Overtime paid at time and a half.
- 22 days annual leave plus public holidays. Rising to 25 days with length of service.

**Benefits**:

- Certificated Manufacturer Training
- Company events, offers & discount
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
- Full PPE

Pay: £26,000.00-£33,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Holidays
- Overtime
- Weekend availability

Work Location: In person

Reference ID: Agricultural Machinery Parts Advisor

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