Stakeholder and Regulatory Liaison Lead

4 months ago

London, United Kingdom Financial Ombudsman Service Full time

Looking for a new challenge?

Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply

Stakeholder and Regulatory Liaison Lead
- Do you have experience of working with external stakeholders from professional services?_
- If so, we would love to hear from you_

Contract: Permanent

Working Hours:
_Full time is 35 hours a week. Part time is at least 21 hours across three days a week_.

**Salary**: £54,200

Reporting to: Head of Stakeholder and Regulatory Liaison Lead

Location - London
- O_
- ur permanent hybrid policy sees us all working at least four days across a fortnight in the office._

Working closely with Casework Directorates, the Stakeholder and Regulatory Liaison team will focus on the impact we want to have externally on our key stakeholders and the need to work with and influence them to advance our prevention agenda. The scrutiny on our service at this time means that it is very important that we have effective and impactful engagement with our key stakeholders.

The Stakeholder and Regulatory Liaison Lead will play a pivotal role in supporting Senior Leaders in Casework to develop and implement their communication and engagement strategies with key external stakeholders.

You will understand the external political, economic and regulatory environment. Alongside Senior Leaders in Casework, you will monitor relevant developments and changes in the outside world and think strategically about how these might impact our casework and service.

You will help making sure knowledge about how we work with financial businesses and Casework Directorates is developed and shared across the Service, working to continuously improve our processes and procedures and demonstrating the impact of our service.

Key Responsibilities- Building strong relationships with Casework Directorates, our Communications Team, and key external stakeholders to gain insight into any issues or changes that may impact on our work, as well as influencing them to make positive changes to benefit the customer and deliver our commitments.- Using your network to facilitate introductions to Senior Leaders in Casework, which will be used to share key messages and gather information that is valuable to our Service.- Using the knowledge and expertise you have of these key stakeholder groups to advise Casework Directorates on how best to engage with them.- Together with Casework, monitoring key developments and regulatory/ legislative changes in the outside world, analysing how these may impact us and bringing these to attention of the relevant Directorates and helping them influence the changes to support our service with its work.- Acting as a conduit to help Casework Directorates delivering key messages across a larger number of stakeholders. For example, organising round tables, helping disseminate messages to a large number of respondent businesses to ensure they understand and adopt our typical approach to complaints - including to change policy and procedures to benefit customers who do not use our service.
- To be considered for this role, you’ll need to show us that you’ve got the skills and capabilities. You’ll have to meet the following minimum criteria:_

Minimum Criteria- Experience of working with external stakeholders such as professional or financial services businesses, industry and consumer groups, government, regulators or other ombudsmen- Able to use data and insight to make informed decisions and make recommendations- Engaging with people and audiences at all levels and in a variety of formats - using influencing, negotiation, and facilitation skills- Adapting your approach and communication style by taking individual needs into account, recognising that our customers come from a diverse range of backgrounds
- Why Financial Ombudsman Service?_

Our people are the most important part of delivering our purpose. If it wasn’t for their amazing efforts, ideas and commitment we wouldn’t be able to make a difference that we do today. So, we offer an attractive, competitive salary and flexible benefits to suit them.

Here’s a list of some of the many benefits and perks you can get for working with us:

- 25 days holiday entitlement, with the option to buy extra or sell days
- Generous pension
- Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few
- Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others
- Employee Assistance Programme
- Extensive opportunities for personal and career development
- Fully equipped on-site gym open 24 / 7 (London office only)
- Extensive Well-being resources including on-site therapists (London office only)
- Beautiful and bright London office looking over the Thames and near to mainline stations
- Our Coventry office is 2 minutes’ walk from the main station
- Our employee led networks do fant

  • Stakeholder and Regulatory Liaison Adviser

    4 months ago

    London, United Kingdom Financial Ombudsman Service Full time

    Looking for a new challenge? Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply! Stakeholder and Regulatory Liaison Adviser - Are you a great communicator with experience of building relationships with internal and external stakeholders? If so, we would love to hear from you_ Contract:...

  • Regulatory Liaison Specialist

    2 weeks ago

    London, Greater London, United Kingdom MERJE Full time

    Prudential Regulatory Liaison and Horizon Scanning SpecialistMERJE is partnering with a leading Financial Services organisation to recruit an experienced Prudential Regulatory professional for a newly created role. The successful candidate will deputise for the head of the department and play a key role in the firm's regulatory environment, ensuring...

  • Regulatory Liaison Specialist

    3 weeks ago

    London, Greater London, United Kingdom MERJE Full time

    Prudential Regulatory Liaison and Horizon Scanning SpecialistMERJE is partnering with a leading Financial Services organisation to recruit an experienced Prudential Regulatory professional for a newly created role. The successful candidate will deputise for the head of the department and play a key role in the firm's dynamic regulatory environment, ensuring...

  • Regulatory Liaison Specialist

    4 weeks ago

    London, Greater London, United Kingdom MERJE Full time

    Prudential Regulatory Liaison and Horizon Scanning SpecialistMERJE is partnering with a leading Financial Services organisation to recruit an experienced Prudential Regulatory professional for a newly created role. The successful candidate will deputise for the head of the department and play a key role in the firm's dynamic regulatory environment, ensuring...

  • Devices Regulatory Lead

    5 months ago

    London, United Kingdom Medicines and Healthcare products Regulatory Agency Full time

    We are currently looking for a **Devices Regulatory Lead **to join our **Software and AI** **Team within the **Healthcare Quality and Access** **group. This is a **full-time** opportunity, on a **12** month** fixed term contract/internal move or temporary promotion **basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU. Please...

  • Prudential Regulatory Liaison Specialist

    1 week ago

    London, Greater London, United Kingdom MERJE Full time

    Job Title: Prudential Regulatory Liaison SpecialistJob Summary: MERJE is partnering with a leading Financial Services organisation to recruit an experienced Prudential Regulatory professional. The successful candidate will deputise for the head of the department and play a key role in the firm's dynamic regulatory environment.Key Responsibilities:Act as the...

  • Prudential Regulatory Liaison Specialist

    1 month ago

    London, Greater London, United Kingdom MERJE Full time

    Job Title: Prudential Regulatory Liaison SpecialistMerje is partnering with a leading financial services organisation to recruit an experienced Prudential Regulatory professional for a newly created role. The successful candidate will deputise for the head of the department and play a key role in the firm's dynamic regulatory environment.Key...

  • Prudential Regulatory Liaison Specialist

    1 month ago

    London, Greater London, United Kingdom MERJE Full time

    Job Title: Prudential Regulatory Liaison SpecialistMerje is partnering with a leading financial services organisation to recruit an experienced Prudential Regulatory professional for a newly created role. The successful candidate will deputise for the head of the department and play a key role in the firm's dynamic regulatory environment.Key...

  • Prudential Regulatory Liaison Specialist

    3 weeks ago

    London, Greater London, United Kingdom MERJE Full time

    Prudential Regulatory Liaison and Horizon Scanning SpecialistMERJE is partnering with a leading Financial Services organisation to recruit an experienced Prudential Regulatory professional for a newly created role. The successful candidate will deputise for the head of the department and play a key role in the firm's dynamic regulatory environment, ensuring...

  • Prudential Regulatory Liaison Specialist

    3 weeks ago

    London, Greater London, United Kingdom MERJE Full time

    Prudential Regulatory Liaison and Horizon Scanning SpecialistMERJE is partnering with a leading Financial Services organisation to recruit an experienced Prudential Regulatory professional for a newly created role. The successful candidate will deputise for the head of the department and play a key role in the firm's dynamic regulatory environment, ensuring...

  • Policy and Regulatory Lead

    1 month ago

    London, Greater London, United Kingdom Goodman Masson Full time

    Job Title: Policy and Regulatory ManagerJob Summary:We are seeking an experienced Policy and Regulatory Manager to join our team. The successful candidate will be responsible for leading on regulatory interpretation of regulatory requirements for credit risk, including the internal ratings based approach (IRB).Key Responsibilities:Review and opine on...

  • Policy and Regulatory Lead

    1 month ago

    London, Greater London, United Kingdom Goodman Masson Full time

    Job Title: Policy and Regulatory ManagerJob Summary:We are seeking an experienced Policy and Regulatory Manager to join our team. The successful candidate will be responsible for leading on regulatory interpretation of regulatory requirements for credit risk, including the internal ratings based approach (IRB).Key Responsibilities:Review and opine on...

  • Regulatory Capacity Strengthening Programme Lead

    1 month ago

    London, Greater London, United Kingdom Medicines and Healthcare products Regulatory Agency Full time

    Regulatory Capacity Strengthening Programme ManagerWe are seeking a highly skilled Regulatory Capacity Strengthening Programme Manager to join our Partnerships and Strategy Team within the Partnerships group at the Medicines and Healthcare products Regulatory Agency.About the RoleThe successful candidate will be responsible for developing a sustainable model...

  • Regulatory Capacity Strengthening Programme Lead

    1 month ago

    London, Greater London, United Kingdom Medicines and Healthcare products Regulatory Agency Full time

    Regulatory Capacity Strengthening Programme ManagerWe are seeking a highly skilled Regulatory Capacity Strengthening Programme Manager to join our Partnerships and Strategy Team within the Partnerships group at the Medicines and Healthcare products Regulatory Agency.About the RoleThe successful candidate will be responsible for developing a sustainable model...

  • Policy and Regulatory Lead

    1 month ago

    London, Greater London, United Kingdom Goodman Masson Full time

    Role PurposeThe successful candidate will lead on regulatory interpretation of regulatory requirements for credit risk, including the internal ratings based approach (IRB). As well as lead the review and response to proposed rulemaking by regulators designed to address the changing environment that banks operate within, such as regulatory developments...

  • Policy and Regulatory Lead

    1 month ago

    London, Greater London, United Kingdom Goodman Masson Full time

    Role PurposeThe successful candidate will lead on regulatory interpretation of regulatory requirements for credit risk, including the internal ratings based approach (IRB). As well as lead the review and response to proposed rulemaking by regulators designed to address the changing environment that banks operate within, such as regulatory developments...

  • Regulatory Affairs Manager

    1 month ago

    London, Greater London, United Kingdom Turner Regulatory Full time

    Principal Regulatory Officer / EU; Pharma & Generic Products / Project ManagerTurner Regulatory is seeking a highly skilled Principal Regulatory Officer to join our team. As a key member of our regulatory affairs team, you will be responsible for ensuring compliance with regulatory requirements and providing strategic guidance on regulatory matters.Key...

  • Regulatory Affairs Manager

    1 month ago

    London, Greater London, United Kingdom Turner Regulatory Full time

    Principal Regulatory Officer / EU; Pharma & Generic Products / Project ManagerTurner Regulatory is seeking a highly skilled Principal Regulatory Officer to join our team. As a key member of our regulatory affairs team, you will be responsible for ensuring compliance with regulatory requirements and providing strategic guidance on regulatory matters.Key...

  • Regulatory Affairs Manager

    2 weeks ago

    London, Greater London, United Kingdom Turner Regulatory Full time

    Regulatory Affairs ManagerTurner Regulatory is seeking a highly skilled Regulatory Affairs Manager to join our team. The successful candidate will have a background in European Market Regulatory activity and excellent commercial awareness.Key Responsibilities:Liaise closely with Business Development, Regulatory Science, Pharmacovigilance, Product Launch,...

  • Regulatory Affairs Manager

    1 month ago

    London, Greater London, United Kingdom Turner Regulatory Full time

    Principal Regulatory Officer / EU; Pharma & Generic Products / Project ManagerHybrid Working - 1-2 days in the Office per week required. Supervision and mentoring of a small team.Overview:Excellent opportunity for a 'top end' Senior Regulatory Officer/Associate, with a background in European Market Regulatory activity.Liaise closely with Business...