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Process Officer

4 weeks ago

Doncaster, United Kingdom Doncaster City Council Full time

**Job description**

**Role Title: Process Officer**

**Based at: Civic Office, Doncaster**

**Salary details: Grade 6 - £21,960 - £22,768**

**Contract Type: Permanent, Full Time, 37 Hours Per Week**

**Closing date: 29**
**th**
**January 2023**

**There’s never been a more exciting time to join Doncaster Council.**
- We are passionate about Doncaster - it’s a great place to live, do business and visit.
- We have plenty to shout about - Doncaster is the UK’s best-connected location, we have many major developments in the pipeline, a vibrant urban centre with a thriving arts and cultural scene, sport and leisure attractions, wonderful green spaces, and a fascinating heritage. We firmly believe, as do our partners, that Doncaster is the place to be with a bright future and ambitions ahead of it. But don’t just take our word for it - anyone joining the council, can look forward to expanding their knowledge and skills in a dynamic, creative, and nurturing environment while truly making a difference to the communities we serve.
- The Enforcement Team is looking to appoint a Process Officer.
- The team is looking for a committed and motivated individual, passionate about improving the local environment, to join them who will help to take the initiative forward, through efficient and rigorous enforcement.
- You will possess good interpersonal and assertiveness skills and demonstrate the ability to work as part of a team, with experience of dealing with members of the public. Therefore, experience of dealing with customer correspondence, complaints and appeals is essential.
- Some knowledge of the enforcement of legislation and the ability to work to policies and procedures will be expected. You also will need to be able to prioritise work to ensure deadlines and targets are achieved therefore you will have an understanding of performance management. You will also have the ability to work effectively with minimum supervision.
- Further details about the responsibilities and requirements of the role are contained in the job profile and role summary.
- In return for your hard work and dedication, we can offer you the chance to be part of a great team dedicated to ensuring that all people in Doncaster thrive. You will also have access to a variety of attractive employee benefits including competitive leave entitlement, local government pension scheme and access to a range of staff discount and flexible benefits schemes. Visit our Working in Doncaster page to find out more.
- Shortlisting will take place week commencing 30th January 2023 and it is anticipated that interviews will be held on 8th February 2023.
- Doncaster Council is committed to meeting the needs of our diverse community where we strive to improve the quality of life for all. We are also committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff to share these commitments.

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