Wine Bar Supervisor

4 months ago

Cardiff, United Kingdom Glass of Bandol Full time

**Company description**

The Glass of Bandol is a cheese and wine bar located in the heart of Whitchurch Village. Our concept is simple. Great wine, great cheese delivered with great service, for all to enjoy. We have put a lot of thought into selecting and sourcing all of our cheese and wines. Our wines include organic, biodynamic, and natural wines from small producers and lesser-known regions, always with quality and accessibility in mind.

**Job description**

We are seeking an additional experienced bar worker than can also step up to supervisory roles when required to run aspects of the wine bar when needed. If you are a highly motivated, self-starter, and enthusiastic person who would be passionate about bringing cheese and wine to life for our customers, then we'd like to hear from you. If you're a driven individual looking for your next challenge in the world of wine and have a proactive and confident approach to providing excellent customer service, we would love to hear from you.
**Requirements**:

- Great knowledge of wines, WSET Level 2 preferred (although training will be provided)
- Prior hospitality, bar, and retail experience
- Excellent customer service skills
- Hardworking, punctual, and a team player who is not afraid to dig in where needed in a very varied role
- Level 2 Food Hygiene and Safety preferred
- Hold a personal license (not essential as we can provide training)
- Previous bar manager/asst manager/supervisor experience necessary
- Excellent customer service and problem-solving skills.
- Super communication and interpersonal skills.
- Desire to help develop and grow a new small business into a great brand.
- Ability to come up with creative solutions and think outside the box.

Position Details:

- Work within a supervisory role for existing FOH staff and also perform the general bar duties typically required in the industry
- Based in Whitchurch, North Cardiff functions both as a cheese and wine bar & shop.
- 20+ hours a week including evenings and weekends (will allow for flexibility)
- 20% Staff discount.
- Reporting to the Bar/shop Director, alongside a close-knit team.
- You will guide our customers through their discovery of cheese and wine, ensuring that we are a go-to destination for this experience.
- You will help to ensure customers have a great experience when joining us for a drink by bringing your wine knowledge and customer relationship skills to life.
- Our people are our greatest asset and you will be an ambassador for our brand, ensuring you’re up to date with our latest offerings; whether that is promoting our vouchers or signposting to upcoming events.

Bar supervisor responsibilities:

- Working and running the bar/venue/retail aspect which includes daily opening, running, and closing of the venue.
- Involved in recruiting front-of-house staff and providing necessary training
- Hiring, training, retaining, and motivating staff.
- Setting and enforcing quality and hygiene standards.
- Managing stock levels, orders, and deliveries, in conjunction with the director
- Making improvements to the general running and efficiency of the bar.
- Help develop and grow the retail/takeaway/events side of the business.
- Help in planning and taking part in wine-focused events.

Due to this being a new role and business venture, it is likely that certain job aspects and duties will change in line with the direction the company takes.

**Job Types**: Part-time, Temporary to Permanent (negotiable)

**Job Type**: Part-time
Part-time hours: 21 per week

**Salary**: £11.00-£13.00 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Store discount

Schedule:

- 8 hour shift
- Weekend availability

COVID-19 considerations:
Compliance with Welsh Government rules relating to COVID-19

Work Location: In person

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