Receptionist

3 days ago


Dumfries, United Kingdom GRM Bodycraft Full time

We are looking for an enthusiastic, highly motivated Customer Service Advisor/Receptionist to join our busy team.

Administrative skills and computer literacy is desirable. Some Reception experience or experience in a Customer Service environment is preferred however not essential. You will need to be able to speak to customers daily on the telephone in a polite and efficient manner. We are seeking someone who is willing to learn and is able to communicate with the workshop/management and customers alike.

Duties will include
- Meeting and greeting Customers
- Dealing with all incoming calls
- Processing new claims
- Booking Customers in for repairs
- Arranging collection/deliveries of vehicles
- Updating Customers
- Managing courtesy vehicles
- Keeping management system up-to-date
- General Reception/Administrative duties

Hours will be Monday to Friday 8.00am - 5.00pm

Experience in a similar role is desirable but not essential as training will be given.

**Job Types**: Full-time, Permanent

**Salary**: £18,000.00-£23,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Work Location: One location


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