Service Advisor
7 months ago
**Job Summary**
We are excited to announce we are looking for a permanent Service department administrator/Receptionist to support us at our Dumfries Honda site.
**As a Service Advisor you will be responsible for**:
- Receiving customer enquiries by telephone and person and arrange to book their vehicle into the workshop.
- Delivering high levels of customer service in sometimes challenges circumstances.
- Gathering technical information and relay it in a way that customers will understand
- Recording accurately vehicle information, refer to service histories and effectively follow-up and prospect customers to secure repeat and incremental business.
- Meeting goals and objectives laid down Management team.
- Advising and recommending appropriate Services and Products.
The right individual must be professional, well presented, confident and driven to work with the team on the front desk and workshop to hit and exceed targets.
Grierson & Graham Honda are one of the longest-serving Honda Dealerships in the UK. The position advertised is based at the Dumfries showroom and is full-time (Mon-Fri 830-530). The is a requirement to work the odd Saturday morning (900 -130 and this is on a rota basis with the rest of the admin team, and it is paid at time and a half).
**Required Education, Skills and Qualifications**
The right individual must be professional, well presented and confident.
The Applicant is required to have a full UK driving licence.
Whilst previous experience in a similar role would be preferred, we are looking for someone who we feel will fit into and compliment our existing team so will consider those who have proven customer service experience in other fields.
They will need to be computer literate and driven to work as part of a the Service team in a busy Car dealership.
There is an obvious element of sales within the role, so confidence in recommending and advising customers of the various products & services is paramount.
Full training will be given on all areas of the role.
**Salary**: £21,000.00-£25,000.00 per year
**Benefits**:
- Company pension
- Employee discount
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Commission pay
Licence/Certification:
- Full UK Driving Licence (required)
Work Location: In person
-
Service Advisor
6 months ago
Dumfries, United Kingdom Lloyd Ltd Full time**Service Advisor - Lloyd Ltd Dumfries**: An exciting opportunity has arisen for a Service Advisor to join the busy Isuzu Service Department at our Lloyd Ltd branch in Dumfries. **Job Role** As a Service Advisor you will be responsible for dealing with all customers, both in-person and over the phone, in a professional, prompt, and courteous manner,...
-
Service Advisor
6 months ago
Dumfries, United Kingdom Lloyd Ltd Full timeAn exciting opportunity has arisen for a Service Advisor to join the busy Isuzu Service Department at our Lloyd Ltd branch in Dumfries. **Job Role** As a Service Advisor you will be responsible for dealing with all customers, both in-person and over the phone, in a professional, prompt, and courteous manner, portraying a positive first impression of the...
-
Service Advisor
7 months ago
Dumfries, United Kingdom Scania Full time**Customer Service Advisor** **Location: Dumfries** **Salary up to £27,300 plus an excellent benefits package** **Working Hours: Rotating shift pattern Monday - Friday 08:00 - 16:30 | 09:30 - 18:00 and Saturday 08:00 - 12:00** - In-house training provided to support career progression - 28 days holiday + public holidays which increases with service -...
-
Service Advisor
1 day ago
Dumfries, United Kingdom Arnold Clark Full timeWe are currently recruiting for a new Service Advisor to help us keep our Dumfries BMW branch running smoothly. **Hours** Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays. **About the role** Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers. We’re...
-
Service Advisor
7 months ago
Dumfries, United Kingdom Arnold Clark Full time**Salary**: £28,000 - £35,000 OTE plus benefits **Type of work**: Permanent **Location**: Dumfries About the role We are currently recruiting for a new part-time Service Advisor to help us keep our Dumfries BMW/MINI running smoothly. What we can offer you 33 days’ holiday allowance with room to grow Generous retail discounts Private...
-
Service Advisor
1 day ago
Dumfries, United Kingdom Grierson & Graham Honda Full time**Job Summary** We are excited to announce we have a Service Advisor position avaliable at our Dumfries Honda site. **As a Service Advisor you will be responsible for**: - Receiving customer enquiries by telephone and person and arrange to book their vehicle into the workshop. - Delivering high levels of customer service in sometimes challenges...
-
Service Advisor
1 day ago
Dumfries, United Kingdom Grierson & Graham Honda Full time**Job Summary** We are excited to announce we have a Service Advisor position avaliable at our Dumfries Honda site. **As a Service Advisor you will be responsible for**: - Receiving customer enquiries by telephone and person and arrange to book their vehicle into the workshop. - Delivering high levels of customer service in sometimes challenges...
-
Customer Service Advisor
6 months ago
Dumfries, United Kingdom FMG Repair Services Full time**Salary £21,189 per annum**, with bonus and company benefits. 39 Hours Per Week, Monday-Friday. This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Dumfries. As the first point of contact you'll speak to the customer, the...
-
Service Advisor
7 months ago
Dumfries, United Kingdom RecruitmentRevolution.com Full timeReady to join the largest car company in the world? An exciting opportunity has just opened! Parks Motor Group is looking for a Service Advisor to join our Toyota team based in Dumfries. **Role info**: Service Advisor Dumfries Competitive Market Salary Full-time Permanent Plus Up to 30 Days Holiday, Full Manufacturer Product Training, Attractive Discounts...
-
Customer Service Advisor/administrator
6 months ago
Dumfries, United Kingdom Shortridge Ltd Full time**Role: - **Customer Service Advisor/Administrator **Location: - **Dumfries, DG2. **Working Hours: - **Monday - Friday, 8.30am-5pm. **Salary: - **£22,500 - £23,650, depending on experience. Shortridge is a family-owned business which specialises in providing a high quality, local linen service, for hospitality businesses in the South of Scotland and...
-
Customer Service Advisor
7 months ago
Dumfries, United Kingdom TAKKT Gruppe Full timeAre you a **customer champion** ? Are you passionate about delivering **excellent customer service**? Do you love communicating and have exceptional **interpersonal skills**? Are you a genius **problem solver?** Then we want to hear from you. At BiGDUG we pride ourselves on offering our customers what they want. We supply our customers with the best quality...
-
Customer Service Advisor
7 months ago
Dumfries, United Kingdom BiGDUG Ltd Full timeAre you a **customer champion** ? Are you passionate about delivering **excellent customer service**? Do you love communicating and have exceptional **interpersonal skills**? Are you a genius **problem solver?** Then we want to hear from you. At BiGDUG we pride ourselves on offering our customers what they want. We supply our customers with the best quality...
-
Service Advisor
7 months ago
Dumfries, United Kingdom Grierson & Graham Honda Full time**Job Summary** We are excited to announce we are looking for a maternity cover Service department administrator/Receptionist to support us at our Dumfries Honda site for 6 months. This is a temporary role, with the possibility of extension and/or conversion to permanent position. **As a Service Advisor you will be responsible for**: - Receiving customer...
-
Senior Wealth Advisor
7 days ago
Dumfries, Dumfries and Galloway, United Kingdom Quilter Financial Planning Full timeSenior Wealth AdvisorWe are looking for a highly skilled and experienced Senior Wealth Advisor to join our team at Quilter Financial Planning. As a senior member of the team, you will be responsible for providing expert financial advice and guidance to clients, helping them achieve their long-term financial goals and objectives.About the Job:This is an...
-
Automotive Customer Service Advisor
3 days ago
Dumfries, United Kingdom James Haugh (Dumfries) Limited Full timeAn opportunity has arisen for a Customer Service Advisor to join our award-winning team. Working in our busy Aftersales department you will be the first point of contact for all aftersales customers, responsible for taking bookings and enquiries, liaising with customers, and ensuring complete customer satisfaction. We are looking for a passionate and...
-
Customer Service Advisor/administrator
3 days ago
Dumfries, United Kingdom Shortridge Ltd Full time**Customer Service Advisor/Administrator** **Job Purpose**: To be the link between customer services, production & transport to ensure excellent communication. To ensure that the administrative activities within the department are run efficiently. To ensure a “right first-time” approach. **Job Specific**: Excellent customer services skills with great...
-
Fitness Advisor
1 month ago
Dumfries, United Kingdom Bannatyne Full timeJob Title : Fitness Advisor Hours : 16 hours per week Rate of Pay : £ ph Location : Dumfries Are you passionate about fitness and helping others achieve their health goals? Bannatyne Group, a leading name in health and wellness, is seeking a dedicated Fitness Advisor to join our dynamic team. If you have a commitment to excellence and a desire to make...
-
Fitness Advisor
1 month ago
Dumfries, United Kingdom Bannatyne Full timeJob Title : Fitness Advisor Hours : 16 hours per week Rate of Pay : £ ph Location : Dumfries Are you passionate about fitness and helping others achieve their health goals?Bannatyne Group, a leading name in health and wellness, is seeking a dedicated Fitness Advisor to join our dynamic team.If you have a commitment to excellence and a desire to make a...
-
Insurance Advisor
7 months ago
Dumfries, United Kingdom Employment Specialists Ltd Full timeOur growing Insurance Broking client are looking to recruit a new Personal Lines Insurance Advisor to join their team. You will be responsible for handling Home and Motor Insurance and will be dealing with all aspects of broking, New Business, MTA’s and Renewals for your clients. You will be familiar with and adhere to strict FCA, DPA, TCF and MID...
-
Membership Advisor
6 months ago
Dumfries, United Kingdom Bannatyne Full time**Membership Advisor**: Location Dumfries Department: Memberships / Sales Job type: Permanent **Salary**: £10.42 Job ref: 022668 Published: about 3 hours ago Job Title :Membership Advisor Hours : 16 Hours across 2 Days Rate of Pay : £10.42 per hour Location : Dumfries About the Role Applications are invited for a part time Membership Advisor at...