Customer Service Advisor/administrator

Are you a **customer champion** ? Are you passionate about delivering **excellent customer service**? Do you love communicating and have exceptional **interpersonal skills**? Are you a genius **problem solver?** Then we want to hear from you. At BiGDUG we pride ourselves on offering our customers what they want. We supply our customers with the best quality...

**Salary £21,189 per annum**, with bonus and company benefits. 39 Hours Per Week, Monday-Friday. This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Dumfries. As the first point of contact you'll speak to the customer, the...

Are you a **customer champion** ? Are you passionate about delivering **excellent customer service**? Do you love communicating and have exceptional **interpersonal skills**? Are you a genius **problem solver?** Then we want to hear from you. At BiGDUG we pride ourselves on offering our customers what they want. We supply our customers with the best quality...

Ready to join the largest car company in the world? An exciting opportunity has just opened! Parks Motor Group is looking for a Service Advisor to join our Toyota team based in Dumfries. **Role info**: Service Advisor Dumfries Competitive Market Salary Full-time Permanent Plus Up to 30 Days Holiday, Full Manufacturer Product Training, Attractive Discounts...

We are currently recruiting for a new Service Advisor to help us keep our Dumfries BMW branch running smoothly. **Hours** Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays. **About the role** Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers. We’re...

**Salary**: £28,000 - £35,000 OTE plus benefits **Type of work**: Permanent **Location**: Dumfries About the role We are currently recruiting for a new part-time Service Advisor to help us keep our Dumfries BMW/MINI running smoothly. What we can offer you 33 days’ holiday allowance with room to grow Generous retail discounts Private...

**Key Responsibilities**: - To manage data flows between departments, sub-contractors and customers. - Compile and complete relevant reports - Ensure the all relevant information is relayed to the relevant departments/ customers/staff. - Respond accordingly to incidents and changes throughout the shift - i.e. refused pallets, delayed deliveries etc. - Job...

**Service Advisor - Lloyd Ltd Dumfries**: An exciting opportunity has arisen for a Service Advisor to join the busy Isuzu Service Department at our Lloyd Ltd branch in Dumfries. **Job Role** As a Service Advisor you will be responsible for dealing with all customers, both in-person and over the phone, in a professional, prompt, and courteous manner,...

An opportunity has arisen for a Customer Service Advisor to join our award-winning team. Working in our busy Aftersales department you will be the first point of contact for all aftersales customers, responsible for taking bookings and enquiries, liaising with customers, and ensuring complete customer satisfaction. We are looking for a passionate and...

An exciting opportunity has arisen for a Service Advisor to join the busy Isuzu Service Department at our Lloyd Ltd branch in Dumfries. **Job Role** As a Service Advisor you will be responsible for dealing with all customers, both in-person and over the phone, in a professional, prompt, and courteous manner, portraying a positive first impression of the...

**Customer Service Advisor** **Location: Dumfries** **Salary up to £27,300 plus an excellent benefits package** **Working Hours: Rotating shift pattern Monday - Friday 08:00 - 16:30 | 09:30 - 18:00 and Saturday 08:00 - 12:00** - In-house training provided to support career progression - 28 days holiday + public holidays which increases with service -...

We’re recruiting for customer focused individuals to join our fantastic Aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification while gaining invaluable hands-on experience, enhancing our customers’ journey. You will also receive - A mentor to...

**Job Summary** We are excited to announce we are looking for a maternity cover Service department administrator/Receptionist to support us at our Dumfries Honda site for 6 months. This is a temporary role, with the possibility of extension and/or conversion to permanent position. **As a Service Advisor you will be responsible for**: - Receiving customer...

**Job Summary** We are excited to announce we are looking for a permanent Service department administrator/Receptionist to support us at our Dumfries Honda site. **As a Service Advisor you will be responsible for**: - Receiving customer enquiries by telephone and person and arrange to book their vehicle into the workshop. - Delivering high levels of...

**-PLEASE NOTE: THE SALARY MEETS WITH NATIONAL LIVING WAGE-** **Are you looking for a new career, where you will be able to grow and develop your skills?** **Are you a recent school leaver looking for your next step?** **Do you enjoy helping customers by exceeding their expectations?** The **Customer Service Advisor Stores **role is key within the branch...

**Job Summary** We are excited to announce we have a Service Advisor position avaliable at our Dumfries Honda site. **As a Service Advisor you will be responsible for**: - Receiving customer enquiries by telephone and person and arrange to book their vehicle into the workshop. - Delivering high levels of customer service in sometimes challenges...

**Job Summary** We are excited to announce we have a Service Advisor position avaliable at our Dumfries Honda site. **As a Service Advisor you will be responsible for**: - Receiving customer enquiries by telephone and person and arrange to book their vehicle into the workshop. - Delivering high levels of customer service in sometimes challenges...

Job OverviewAs a Customer Experience Specialist at Customer Perceptions Ltd, you will be responsible for conducting mystery shops in various locations throughout Scotland. Your primary goal will be to observe and record instances of excellent customer service.In exchange for your time and expertise, you will be compensated on a per-shop basis, resulting in...

**THIS IS A CUSTOMER SERVICE ADVISOR APPRENTICESHIP ROLE - 6 MONTHS PROBATION CONTRACT AND AFTER THE POSITIVE REVIEW, A PERMANENT CONTRACT IS POSSIBLE.** **WAGE IS DEPENDENT ON AGE AND EXPERIENCE.** Are you looking for a new career path, where you will be able to grow and develop your skills? Are you a school leaver and not sure what to do next? Are you...

In addition, you will be responsible for managing sub-contractor relationships to ensure they are providing the expected service levels to the business. **The job**: - To manage data flows between departments, sub-contractors and customers. - To ensure the all relevant information is relayed to all affected areas. - Plan vehicles and allocate drivers. -...