Customer Service Advisor

6 months ago


Dumfries, United Kingdom Currie Solutions Full time

**Key Responsibilities**:

- To manage data flows between departments, sub-contractors and customers.
- Compile and complete relevant reports
- Ensure the all relevant information is relayed to the relevant departments/ customers/staff.
- Respond accordingly to incidents and changes throughout the shift - i.e. refused pallets, delayed deliveries etc.
- Job input and data entry updates to the relevant systems
- To ensure that our Traffic Management System contains both accurate pricing and accurate costs.

**Experience/ qualifications and skills required**:

- Have a good understanding/knowledge in Microsoft Word, Excel and PowerPoint.
- Have experience within an administration/customer service role.
- Be able to use your own initiative and make decisions with the information you have to hand.
- Ability to work in a fast pace, ever changing environment.

**Additional skills preferred**:
Preference will be given to applicants with previous Customer Service, or similar, experience

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Free parking
- Gym membership
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



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