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Apprentice Parts Person

5 months ago

Dunfermline, United Kingdom Eastern Western Motor Group Full time

**Apprentice Parts Person**
**Eastern Western Motor Group**
**Salary up to £21,840**

**Colleague Benefits**:

- Enjoy your birthday off on us every year
- Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
- Industry leading training and development opportunities.
- Access to Vitality at Work which offers discounted health screening, gym membership discount and health and wellbeing support.
- Generous Holiday Allowance Your free time matters to us We give all our employees up to 40 days annual leave each year.
- Your Family Matters As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions
- Cashpoint is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping
- Colleague Referral Bonuses Earn £1000 by referring a friend or family member to work for us.
- Vehicle Introduction Bonus Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
- Up to 5 study days off per annum, plus time off for any exams.

**Role Overview**:

- Build a rapport with customers to understand their needs.
- Maintain positive relationships with all customers, suppliers and colleagues.
- Ensure all orders are packed and dispatch correctly, within the required timescale.
- Monitor and maintain agreed stock levels, checking deliveries against delivery notes, ensuring all parts are accounted for.
- Process warranty claims.

At Eastern Western Motor Group, we believe its all about quality of life and finding a happy balance between work and family. This is an amazing opportunity to work for a family run company who value their employees and in return provide state of the art working facilities, competitive salary packages, benefits and industry leading training.

**What does the job entail?**
- ** To ensure all customers are dealt with promptly and courteously.**:

- ** To ensure all incoming calls are answered within the departmentAndrsquo;s guidelines.**:

- ** To be fully aware of the usual trading terms of the dealership.**:

- ** To ensure that parts are correctly checked against delivery notes and all orders are checked before the delivery note is signed.**:

- ** To ensure all parts received for stock have been put away before close of business.**:

- ** To ensure that the work area is kept to a high standard of cleanliness.**:

- ** To maintain and update always displays and ensure all current marketing brochures are on display within the showroomcustomer environment.**:

- ** To ensure that exchange units and warranty parts returned to the Parts department are clean and labelled correctly.**:

- ** To update the surchargeparts returns ledger as required.**:

- ** To complete workbased training projects with minimum disruption to the parts department and within agreed timescales.**:

- ** To ensure that the procedures for handling cash cheques and accounts are fully adhered to.**:

- ** To ensure that the security of the parts department is always upheld.**:

- ** To report any stock damage or stock losses to the Parts ManagerParts Team Leader.**:

- ** To carry out stock checks as instructed.**:

- ** To ensure all parts are accurately located using the correct DMS and stock control methods.**:

- ** To be able to demonstrate knowledge of correct packing procedure and despatch matters.**:

- ** To assist with warranty material and returns.**:

- ** To ensure all roll cagesboxes and packaging are available for return to the manufacturer.**:

- ** To adhere to all health Andamp; safety QMA and Retail Standard procedures.**:

- ** To attend internalexternal training courses as directed by management.**:

- ** Assistance with any other task as directed.**What are we looking for?**
- **
Excellent communication skills**:

- ** Good interpersonal skills and team orientation**:

- ** Results orientated**:

- ** Problem solving and decision making skills**:

- ** Quality and reliability**:

- ** Selfdevelopment**:

- ** Commitment and self confidence**:

- ** Committed to providing high quality work**:

- ** Ability to work to deadlines**In addition, we offer first class employee benefits scheme such as**:

- ** Enjoy your birthday off on us every year**:

- ** Staff Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.**:

- ** Cashpoint Cashpoint is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping**:

- **Generous Holiday Allowance Your free time matters to us We offer all our employees 30 days annual leave each year (pro rata) which increases with length of service**:

- ** Your Family Matters As a family run Company, your family matters to us. We of