Sales & Customer Service Administrator 12 Mth Ftc

3 months ago

Bilston, United Kingdom Alpha Designs Upholstery Limited Full time

At Alpha Designs the future is bright.

Alpha Designs is one of the UK’s top manufactures supplying the top retailers in the UK. Supplying nation wide which has given Alpha the platform to generate rapid growth.

Our manufacturing sites are based in Bilston West Midlands and Bridgend South Wales.

As a family run business, we take great pride in our production team as they are the foundation of the company. Join us and become part of this highly skilled family, as we are looking for a Sales Administrator to join our friendly team.

As we take great pride in producing high quality products for our customers, we have high standards which will require quality time management from yourself, as you will be working in a fast-paced environment, meeting deadlines. This will include leading the Team and prioritizing work within the department.

The rate of growth that Alpha Designs has seen will keep you busy as we are looking for committed people that will match the aspiration to grow as Alpha grows, not just as a company but the skilled workers with Alpha.

**The Role For You**

Join our **Bilston** facilities and be part of our growing team who enjoy working in a friendly environment, designing beautiful furniture.

This position is initially offered on a 12 month fixed term contract to cover maternity leave.

However as the business is growing this could become a permanent position going forward.

**About you**

Previous experience in an administrative role is advantageous along with proficient IT skills; however, no specific industry experience is required.

We are looking for an individual who is committed to providing excellent customer service and thrive in a busy, high pressurised environment.

Ideally, you will be extremely organised, confident, have great attention to detail and be willing to go that extra mile. The passion to prioritise customer satisfaction at all times is crucial in this role.

**We will offer you:

- **
- A fantastic working environment
- Free parking
- Development of skills

**Your responsibilities will include:

- **
- Answering the phone
- Filing/Scanning
- Checking Proof of deliveries against the transport invoices
- Scanning the Proof of deliveries into the computer
- Checking sales orders that have been entered on to sage
- Posting out fabric samples
- Entering sales orders on to the sage system
- Labelling - labels have to be attached to the sales orders that have been planned for a certain production week
- Working with Excel to update spreadsheets

**What to send our way:

- **
- Your CV highlighting your education, experience, and skills

**Job Types**: Full-time, Permanent

**Salary**: From £19,500.00 per year

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Day shift
- Monday to Friday

COVID-19 considerations:
Regular Covid testing is expected on a weekly basis. All staff to wear masks when moving between departments. Hand sanitisers and masks available.

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Sage: 1 year (required)
- Administrative Assistants & Receptionist: 1 year (required)

Work Location: In person

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