Cabin Crew Channel Islands
6 months ago
Role Title:
Cabin Crew
Reports To: Aircrew Manager Hours: 37.5 hours pw on a rostered shift Role
Purpose: Cabin Crew members will report to the Aircrew Manager and will be responsible for all security and safety-related responsibilities on the aircraft.
The Role:
- Ensure operational safety, security and health and safety responsibilities are performed to the highest standards and are compliant with EASA/CAA and Aurigny Air Services requirements, and all relevant legislation
- Participate in pre-flight briefings
- Deliver excellent customer service, in line with our service standards and behaviours
- Act as an Aurigny Air Services role model to crew, colleagues and passengers adhering to our uniform standards
- Maintain a high level of personal appearance, presentation, and conduct
- Build effective working relationships with colleagues to work as one team
- Serve and sell beverages and duty free items Competencies/Essential Skills:
- Appreciate why the safety and security of our passengers is so important for Aurigny
- Passionate about delivering service excellence every time
- Genuinely enjoy passenger interactions and place the passenger at the heart of everything you do
- Ability to confidentially deal with challenging and difficult circumstances and remain resilient throughout
- Show respect and understanding for different cultures and backgrounds and treat everyone as an individual
- Ability to build relationships with your colleagues in a professional way in order to deliver excellent customer service
- Remain calm and focused under pressure and in emergencies Desirable Skills/Experience:
- Customer facing experience
JOB & PERSON SPECIFICATION
- Aged 18 or over on commencement of employment
- Fluent in both spoken and written English
- Holder of a valid passport
- Provision of an Enhanced Police Disclosure
- Provision of a verifiable five year employment history
- References deemed suitable to Aurigny and the Airport Authorities (covering the previous 5 years) in order to obtain an Airside Pass
- Ability to work shifts which may include weekends and public holidays, along with early starts and late finishes
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00 per year
**Benefits**:
- Relocation assistance
Work authorisation:
- United Kingdom (required)
Ability to Commute:
- channel (required)
Ability to Relocate:
- channel: Relocate before starting work (required)
Work Location: In person
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