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Product Coordinator
3 months ago
Working as part of the Product team, the Product Co-Ordinator is responsible for the daily support of my clients network and Product Managers to ensure customer’s demands are met Covering, but not limited to, forwarding activity, quotations, billing queries and reporting - delivered to the highest standard in a speedy/responsive timeframe. Responsible for managing commercial rates submitted by Sales, Operations, Network and Customer Service quotations.
- Provide special pricing & ad hoc rates to overseas partners/offices and regional teams
- Quote all non MSR/Standard spot shipments from my client network & tenders
- Sales Lead registration and distribution to BDM’s and Sales Co-ordinators
- Reporting Quote Statistics (success ratio)
- Transition won shipment information to Branch Sales Co-ordinators & operations
- Maintain the internal network pricing reference website information & rates, liaison with Business Support
- Create and maintain pricing tools (spreadsheets, calculators, databases)
- Inform pricing updates to relevant support teams for WWICs, CargoWise-1, GeoBid, etc. as required.
- Corrective Actions - identify & implement changes in process to improve overall company performance
**Essential Technical experience**:
- Vocational working and thinking level
- Strong numeracy skills
- Experience in freight forwarding and logistics industry
- Good knowledge of freight products & operational processes (Import and Export, Air, Sea and Road)
- Good communication / telemarketing and negotiation skills
- High level of MS Excel skill
- Fully PC literate and able to use various platforms & software
- Customer Satisfaction and entrepreneurial mind set
- Fluent in written and spoken English
**Required Behavioural Competencies**:
- Able to build credible relationships with others
- Able to work collaboratively as part of a team
- Effective written and verbal communication skills
- Able to plan and prioritise workloads is essential
- Creative ideas on improvements within the recruitment function
- Ability to take responsibility for own workload
- Ability to work in a fast-paced environment with variable & simultaneous requests being made
- Self-motivated and enthusiastic approach to work at all times
**Salary**: Up to £30,000.00 per year
Schedule:
- Monday to Friday
**Experience**:
- freight forwarding: 1 year (required)
- air freight pricing: 1 year (preferred)
Work Location: In person
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