Control Centre Admin

Overview:
Americold, is dedicated to delivering fresh and frozen food handling solutions through our international facility network using local market knowledge with a focus on customer care and sustainability. Driven by an entrepreneurial spirit and respect for its rich heritage. Our culture is characterised by integrity, teamwork, customer service, giving back, accountability. We are passionate about what we do, and we want to provide the highest quality of service to our customers and a great working environment to our staff. We value our employees’ contributions to the business and give them the space to grow personally and professionally with the company.

Qualifications:

- Reacting positively to peak periods of vehicle movements
- Responding positively to being respectfully challenged
- Embracing change positively
- Ability to multi-task in an ever changing environment
- Ability to communicate effectively with customers and colleagues.
- Team player, with the ability to work on own initiative
- Proactive approach towards tasks
- Self-motivated
- Ability to demonstrate flexibility when required.
- Act professionally at all times.
- Ability to work efficiently.
- Ability to operate in a fast moving organisation.
- Ability to adapt in a challenging and changing environment.

**Responsibilities**:

- Book all vehicles on and off site, capture all required information and input into the relevant systems
- Liaise with Warehouse Team to ensure all vehicles are directed to the correct place
- Ensure all receipt and dispatch documents are scanned on to the system
- Scan and file all completed load sheet summaries
- Notify the Transport department of any vehicle defects raised by drivers and updated systems as required
- Check and scan all POD documents, record any discrepancies and update systems as required
- Welcome visitors on to site, ensure visitor passes have been filled in correctly and that the visitor has been briefed on Health & Safety requirements
- Ensure barriers are controlled at all time
- Prepare and issue delivery notes, ensure all stock is correctly scanned on the system and that any additional delivery documentation (CMR’s, customs paperwork etc.) is processed accordingly
- Liaise with the Vet regarding inspections and documentation of export loadings
- Ensure all systems are updated when vehicles depart site
- Process bookings from customers and hauliers, ensure that the given booking is in line with warehouse requirements and company planning rules
- Ensure all driver timesheets are filed correctly
- Provide an effective handover to the management team and other operational departments
- If applicable, update driver night work and react to any changes in transport activity, co-ordinate drivers and handle any issues from delivery points or customers

Working Hours - 4 on 4 off, 7pm - 7am