Customer Service Advisor

4 months ago


Telford, United Kingdom Proactive Personnel Ltd Full time

**Customer Service Co-Ordinator**
- **Telford**
- **Up to £24k per annum**
- **Permanent**
- **37.5 hours a week**

Are you looking for a customer service role that provides a competitive salary, generous benefits and a challenging yet rewarding workplace? If so, then this could be the perfect position for you.

We are currently recruiting for a customer service co-ordinator role in Telford. Our client is looking for an individual who is passionate about delivering exceptional customer service and can demonstrate strong problem-solving abilities.
- **What’s in it for you?**_
- Up to £24,000 per annum
- 9am - 5:30pm with an early finish on a Friday
- 23 days holiday + bank holidays
- Birthday off as a non-contractual day
- Company pension scheme
- Hybrid working options considered following a successful training period
- Health care cash plan scheme

**Duties**:

- Handling inbound calls for customers and relating to queries across our entire product and services portfolio.
- Responding to customer tickets and enquiries, faults, billing and complaints.
- Managing customer orders.
- Optimising customer contracts through upselling of products.
- Coordinating with internal teams across the business.
- Adhoc duties as and when required.
- A strong background in customer service
- The ability to work under pressure and remain professional at all times
- A passion for customer service and the ability to deliver a high level of customer satisfaction
- Excellent communication skills and the ability to build strong relationships with customers
- The ability to handle customer complaints and resolve conflicts
- An understanding of customer service principles and practices

If you think you have the skills and experience to excel in this role, then we would love to hear from you.

**Salary**: £24,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Telford, Shropshire: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



  • Telford, United Kingdom Prince Personnel Limited Full time

    Customer Service Advisor Telford Temporary for 5-6 months with possibility of becoming permanent£11.79 per hour Monday-Friday 8:30am-5pm, 37.5 hours per weekThis will progress to 1 in 3 Saturday mornings once you are confident in the roleOur well-established client in Telford is looking for a Customer Service Advisor to join their team on a temporary basis....


  • Telford, United Kingdom Prince Personnel Limited Full time

    Customer Service Advisor Telford Temporary for 5-6 months with possibility of becoming permanent£11.79 per hour Monday-Friday 8:30am-5pm, 37.5 hours per weekThis will progress to 1 in 3 Saturday mornings once you are confident in the roleOur well-established client in Telford is looking for a Customer Service Advisor to join their team on a temporary basis....


  • Telford, United Kingdom Heat Recruitment Ltd Full time

    Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? We are currently seeking a Customer Service Advisor to join our client, who are a European leading Tools and accessories business in commercial/construction/manufacturing markets.The Role:As a Customer Service Advisor, you will be responsible for: *...


  • Telford, United Kingdom AMP Clean Energy Full time

    As AMP Clean Energy’s low carbon heat and power business continues to grow, we are looking for an experienced **Customer Service Advisor** to work within our Telford contact centre / operations hub as part of the internal sales team. If you want to join one of the most exciting companies in the low carbon and renewable heat energy industry, then please get...


  • Telford, United Kingdom Prince Personnel Limited Full time

    Customer Service Advisor Telford Temporary for 5-6 months with possibility of becoming permanent £11.79 per hour Monday-Friday 8:30am-5pm, 37.5 hours per week This will progress to 1 in 3 Saturday mornings once you are confident in the role Our well-established client in Telford is looking for a Customer Service Advisor to join their team on a...


  • Telford, United Kingdom SF Recruitment Full time

    SF are recruiting for a Customer Service Advisor to join our clients growing team in Telford. £24,000 Per Annum Permanent Contract Roles/Responsibilities: - Handle customer service tasks within a busy environment. - Reviewing customer orders. - POD retrieval. - Delivery progression. - General customer queries on orders or invoices. - Learn and understand...


  • Telford, United Kingdom CV-Library Full time

    Customer Service Advisor Telford Temporary for 5-6 months with possibility of becoming permanent £11.79 per hour Monday-Friday 8:30am-5pm, 37.5 hours per week This will progress to 1 in 3 Saturday mornings once you are confident in the role Our well-established client in Telford is looking for a Customer Service Advisor to join their team on a...


  • Telford, United Kingdom Dukeshill Ham Company Limited Full time

    _**About Us**_ Dukeshill, established in 1985 and headquartered in Telford, is a luxury artisan fine foods brand, with a Royal Warrant from HM The Queen. Our uncompromising approach to the quality of our products and our commitment to the highest level of customers service is what makes our business so special. We predominantly sell our products direct to...

  • Customer Advisor

    4 months ago


    Telford, United Kingdom Pavers Full time

    We have a part time Customer Advisor opportunity to join our Pavers team at Southwater Shopping Centre, Telford on a 16 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people...


  • Telford, United Kingdom Staffline Express Full time

    If you are a motivated individual who thrives in a customer-centric environment, we encourage you to apply for this exciting opportunity. Join our client DHL at Hams Hall DHL and be part of a team that values excellence in customer service and professional growth. Competitive rate of £25200 rising to £26000 per year on September 30th Flexibility...

  • Service Advisor

    2 days ago


    Telford, Telford and Wrekin, United Kingdom Additional Resources Full time

    Service Advisor OpportunityWe are seeking a highly organized and communicative Service Advisor to join our team at Additional Resources. As a Service Advisor, you will play a vital role in supporting our Aftersales Department and managing customer inquiries.Key Responsibilities:Booking vehicles into the workshop and arranging service loan vehiclesPreparing...

  • Service Advisor

    3 days ago


    Telford, Telford and Wrekin, United Kingdom Additional Resources Full time

    Service Advisor OpportunityWe are seeking a highly organized and communicative Service Advisor to join our team at Additional Resources. As a Service Advisor, you will play a vital role in supporting our Aftersales Department and managing customer inquiries.Key Responsibilities:Booking vehicles into the workshop and arranging service loan vehiclesPreparing...

  • Service Advisor

    4 days ago


    Telford, United Kingdom Additional Resources Full time

    Service Advisor OpportunityWe are seeking a highly organized and customer-focused Service Advisor to join our dynamic team at Additional Resources Ltd. As a Service Advisor, you will play a vital role in providing exceptional support to our Aftersales Department, managing customer enquiries, and ensuring seamless service delivery.Key Responsibilities:Booking...

  • Service Advisor

    3 days ago


    Telford, United Kingdom Additional Resources Full time

    Service Advisor OpportunityWe are seeking a highly organized and customer-focused Service Advisor to join our dynamic team at Additional Resources Ltd. As a Service Advisor, you will play a vital role in providing exceptional support to our Aftersales Department, managing customer enquiries, and ensuring seamless service delivery.Key Responsibilities:Booking...


  • Telford, United Kingdom Vivactive Ltd Full time

    Customer Service Advisor (French Speaking)Full time; Monday to Friday, 9 am to 5 pmPermanent Employee; £24,000Based in Stafford Park, TelfordVivactive Ltd is listed as the 80th fastest growing company in the Midlands, with a growth of over 20% year on year. We have won awards locally for being a high achieving company, and we're a great place to work. The...


  • Telford, United Kingdom Vivactive Ltd Full time

    Customer Service Advisor (French Speaking)Full time; Monday to Friday, 9 am to 5 pmPermanent Employee; £24,000Based in Stafford Park, TelfordVivactive Ltd is listed as the 80th fastest growing company in the Midlands, with a growth of over 20% year on year. We have won awards locally for being a high achieving company, and we're a great place to work. The...


  • Telford, United Kingdom Vivactive Ltd Full time

    Customer Service Advisor (French Speaking)Full time; Monday to Friday, 9 am to 5 pmPermanent Employee; £24,000Based in Stafford Park, TelfordVivactive Ltd is listed as the 80th fastest growing company in the Midlands, with a growth of over 20% year on year. We have won awards locally for being a high achieving company, and we're a great place to work. The...


  • Telford, United Kingdom CV-Library Full time

    Customer Service Advisor (French Speaking) Full time; Monday to Friday, 9 am to 5 pm Permanent Employee; £24,000 Based in Stafford Park, Telford Vivactive Ltd is listed as the 80th fastest growing company in the Midlands, with a growth of over 20% year on year. We have won awards locally for being a high achieving company, and we're a great...


  • Telford, United Kingdom Vivactive Ltd Full time

    Customer Service Advisor (French Speaking)Full time; Monday to Friday, 9 am to 5 pmPermanent Employee; £24,000Based in Stafford Park, TelfordVivactive Ltd is listed as the 80th fastest growing company in the Midlands, with a growth of over 20% year on year. We have won awards locally for being a high achieving company, and we're a great place to work. The...


  • Telford, United Kingdom Staffline Express Full time

    If you are a motivated individual who thrives in a customer-centric environment, we encourage you to apply for this exciting opportunity. Join our client DHL at Hams Hall DHL and be part of a team that values excellence in customer service and professional growth. Competitive rate of £25200 rising to £26000 per year on September 30th Flexibility is a must...