Planning and Building Control Administrator

3 weeks ago


Barking, United Kingdom Be First Full time

**Background**

Be First is a pioneering urban regeneration company wholly owned by, but operating independently of, the London Borough of Barking and Dagenham (LBBD). Its mission is to accelerate growth and capitalise on the borough’s position as London’s hottest investment and development opportunity.

We are a developer and property consultancy and provide planning and other statutory functions for LBBD. We also work with commercial partners who share our core values of delivering high quality development which benefits local people. The financial return that we generate is reinvested back into providing key council services.

The Planning Team has undergone significant transformational change, with the intention of delivering a commercially astute, pragmatic and professional planning super-service. This role sits within Development Management and you will work closely with the Head of Development Management, colleagues in Transport, Infrastructure & Policy Planning, Design, Members and LBBD’s Head of Planning Assurance.

**Overall Purpose of Job**:
To support BeFirst’s vison and resilience agenda by providing a consistently high quality, cost effective and customer focused Planning, Building Control and Street Naming and Numbering support services. The role will also ensure that the Planning administrative function is carried out to a high level of accuracy and to required standards.

**Key Tasks and Accountabilities**:
Key tasks and accountabilities are intended to be a guide to the range and level of work expected of the post holder. This is not an exhaustive list of all tasks that may fall to the post holder and employees will be expected to carry out such other reasonable duties which may be required from time to time by the Head of Development Management.
- To contribute towards the implementation of a working culture that is result-orientated, customer-focused and an ethos of ‘right first time’ service delivery.
- To undertake all duties with mínimal supervision.
- To be responsible for continuous personal development by requesting and attending training when necessary.
- To demonstrate a strong commitment to the promotion of equal opportunities.
- To provide a proactive, knowledgeable Planning, Building Control and Street Naming and Numbering business support service to external and internal customers and stakeholders, meeting evolving delivery priorities, issues and challenges to agreed standards defined in the service offer.
- Undertake a full range of operational business and administrative tasks in order to support the work of the Planning, Building Control and Street Naming and Numbering service. Activities include:

- **Planning record management and maintenance**
- **Administration of Planning Appeals**
- **Overseeing receipt of payments and refunds to/from customers**

**PERSON SPECIFICATION**

**Essential experience**
- Educated to degree level
- IT literate with experience of using Word, PowerPoint and other software packages to record and manage data.
- A proven record or experience of communicating in person, by telephone and in writing in a calm, courteous and confident professional manner.
- Demonstrable understanding of the equality and diversity agenda, and experience of embedding a fair and ethical approach within a team and wider organisation

**Essential skills**
- Able to work successfully in teams
- Able to think and work proactively, “self-start” and work autonomously with the minimum of direct supervision
- Scrupulous attention to detail, particularly with regard to technical aspects of operational processes and practices, accuracy of records and reports, efficiency and accuracy around schedule and diary management
- Able to work under pressure, organise and prioritise own work and that of others, ensuring agreed programmes and project requirements are met and customer demands accommodated
- Strong analytical skills
- Strong communications skills, abilities to flex communication style and approach to meet the needs of a diverse range of stakeholder groups
- Ability to prioritise under pressure

FURTHER JOB DETAILS

Competitive salary range of £26,000
- 30,229p.a. plus company benefits including 30 days annual leave, pension and eligibility for performance related bonus.

Please submit an up-to-date CV and a cover letter of no more than 2 A4 pages setting out how you meet the requirements of the role.

**Salary**: £26,000.00-£30,229.00 per year

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Barking

Application deadline: 04/08/2023



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