Sales & Marketing Officer

3 weeks ago


Glasgow, United Kingdom West End Adventure Full time

We’re looking for a diligent and proactive individual to join the office team of our outdoor activity company, West End Adventure. Reporting to the Director and Senior Instructor, this role requires a high-level of self-sufficiency and flexibility, with a positive can-do attitude.

West End Adventure is an outdoor activity provider based in Anniesland and holds adventure sessions across Glasgow and the Central Belt. We welcome schools, corporate clients and the general public outdoors for a range of activities including watersports, climbing, hillwalking and more.

Key Responsibilities
- **Customer Service & Sales**: Provide high-quality customer service including call triaging, event bookings and follow-ups. This requires an ability to identify the needs and wants of a customer, and then tailor their service to provide a personable and memorable encounter.
- **Administration**:Utilising a variety of IT systems to maintain and update an organisedfiling system for school and corporate booking forms, activity registers, daily report forms and other key documents.
- Proactive, highly organised and dynamic
- Excellent communication skills
- Competent using IT including databases, Microsoft Office, and call triaging technology
- Confident creating and implementing marketing strategies across a range of platforms
- Creative, with an eye for graphic design and a knowledge of current trends
- Experience in outdoor education or childcare is preferable but not essential.

**Benefits**:
At West End Adventure, we pride ourselves on offering a flexible and relaxed work environment. All staff are welcome to borrow centre equipment and can benefit from a range of on-going training and development sessions.

Schedule: Monday to Friday, with weekend work sometimes required at the height of the season

**Job Types**: Full-time, Permanent

**Salary**: From £21,500.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus

Application question(s):

- What is your favourite outdoor pursuit and why?

**Experience**:

- Sales: 2 years (preferred)

Work Location: One location

Application deadline: 14/02/2023
Expected start date: 01/03/2023


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