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Finance Operations Assistant

4 months ago

Nottingham, United Kingdom Ideagen Full time

At Ideagen we are looking for an enthusiastic Finance Operations Assistant to join our busy Nottingham office. This role will sit within the Sales Order Processing team and play a key part in supporting the businesses growth through processing sales orders, billing and management of master data.

This role requires you to develop strong professional relationships with internal stakeholders such as Sales, Customer Success and Finance. You will need to work collaboratively with internal Ideagen departments and directly with customers to support and resolve billing queries.

This is a hybrid role, which requires 3 days in the office and 2 days working from home.

This is a temporary position for six months.

**Key Responsibilities**:

- Maintaining accurate records in Salesforce and Netsuite.
- Working closely with Ideagen Legal department to support sales contractual queries.
- Collaborate with internal Ideagen teams to resolve issues and escalate sales order queries
- Work within month end close deadlines to ensure that key milestones and deadlines are met.
- Extracting sales order information from our CRM system, Salesforce, and using it to raise orders on our accounts system, Netsuite, ready to invoice
- Liaise with Sales, Projects, Finance and Support Teams as and when required
- Uploading invoices to portals.

**Skills & Experience**:

- Excellent observation skills and high attention to detail
- Strong written and oral communication skills
- Good customer management skills, internal and external
- Willingness to be part of team and team objectives
- Works to deadlines and manages time effectively
- Experience inputting and raising billing for multiyear contracts and contractual terms
- Drives own development and seek out further learning support where required

**Behaviours**:

- ** Ambitious**:

- Drive, Planning & Execution
- ** Adventurous** - Flexibility & Resilience and Savvy Thinking
- ** Community** - Collaboration & Communication

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**What's in it for you?**

While we take our work and deliverables seriously, we have a relaxed working environment and we want our people to be rewarded for their hard work. We offer benefits such as 34 days' holidays (inclusive of bank holidays), Enhanced Maternity and Paternity Pay, Contributory Pension Scheme, Free On-site Parking, Private Medical Insurance, Free 200degree coffee shop and many more

***

**Who are Ideagen?**

If you have ever flown in a plane, been in hospital, or even given blood, there is a good chance we've helped keep you safe. For nearly a quarter of a century, we have been providing software solutions to thousands of customers such as the UK NHS, Virgin, PwC, Emirates, Heineken and even Harvard University. We are not a large faceless corporation, but we are not a fly-by-night dot com company either. With more than 1150 employees in multiple locations across the UK, USA, Dubai, Malaysia, and Bulgaria - not including our global Partner Network - we're one of the most exciting and fastest growing software companies in the world.