Sales Administrator

2 weeks ago


Cheltenham, United Kingdom Juice Recruitment Ltd Full time

Juice Recruitment are delighted to be supporting a successful distributor based in Cheltenham in their search for a Customer Service Advisor to join their Customer Support Team

**The key responsibilities include**:

- Maintains customer satisfaction by establishing rapport with customers and others in a position to help meet customer needs.
- Answering the telephone and dealing with sales and other general enquiries / help screen incoming calls.
- Processing customer orders and schedules.
- Prepares orders for shipping by reviewing, editing, verifying, and coordinating information with suppliers, warehousing, and despatch.
- Resolves product and service problems by researching the situation; identifying alternate means of filling customer needs; recommending solutions.
- Reviewing and maintaining inventory levels in order to ensure customer requirements are met; anticipating needs; placing and expediting inventory replenishment; verifying receipt of inventory; reconciling transaction reports.
- Maintains quality service by following organisation standards.
- Contributes to team effort by accomplishing related results as needed.

**In order to join this dynamic, busy and enthusiastic team you will have**:

- Quality focus
- Be a productive person
- Amazing organisation skills
- Great customer focus
- Multi-taking skills
- Supply management skills
- Data entry skills with a keen eye for detail
- Experience using Microsoft Office
- Working well within a team to achieve goals and success

Salary - £22-26,000 dependant on previous sales and administration experience.

The hours are 8:30-5pm with an early finish on a Friday

**Salary**: £22,000.00-£26,000.00 per year


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