Senior Booking Coodinator

2 weeks ago

Bristol, United Kingdom Sirona care & health CIC Full time

Do you have a passion to undertake a role where you could make a difference to peoples lives every single day? Where your work enables our team of clinicians to help deliver care and treatment to our patients?

Community Paediatrics are looking for a Band 3 Booking Coordinator for their Centralised Booking Team.

**Main duties of the job**

The purpose of the Senior Administrator (Central Booking Team) is to supervise a comprehensive booking service for patients referred into the community paediatric child health service.

As part of the team you will liaise with paediatricians, secretaries, GPs, health visitors, school health department and parents/carers of patients referred to the service to ensure service needs are met.

The role will include organising the onward referral of patients, co-ordinating internal waiting lists and booking clinics for Community Paediatrics across Bristol and South Gloucestershire.

You will be one of the team leaders for the Central Booking Team and co-ordinate the waiting lists for the service in accordance with Referral to Treatment targets and the Patient Access Policy.

**About us**

We are Sirona care & health, a Community Interest Company committed to providing local communities with a range of high-quality specialist health care services across Bristol, North Somerset and South Gloucestershire. For us, its about the personal approach; we take pride in what we do and deliver the high standard of care that we would expect for ourselves and our families.

**Benefits**:
We offer NHS Agenda for Change Salary, Terms and Conditions and an NHS pension scheme plus much more Please see the benefits leaflet attached to this advert for more details.

**Additional Information**:
**Job description**

**Job responsibilities**

**This role is for 30 hours per week (6 hours per day over 5 days) can be discussed at interview**

**Person Specification**

**Experience**

**Essential**
- Experience of supervising team workload and adjusting team schedules to reflect service demand.
- Experience of diary management within a clinical setting, booking and rescheduling appointments as necessary.
- Be able to prioritise tasks from a number of people
- Experience of leading and working with a team to achieve targets and deadlines
- Experience in communicating clearly both verbally and in writing
- Experience using Microsoft Office systems with good keyboard skills
- Experience in maintaining own and office filing systems and accessing information in a timely manner
- Experience of working with a broad range of external and internal professionals with a view to arrange sessions and /or appointments taking place within the service.

**Desirable**
- Experience of Booking systems at a higher level, including the building of non
- routine templates
- Experience of patient booking and waiting list management processes and systems to identify and prioritise patients, interpret information and take appropriate action
- Experience of working in an NHS organisation or similar
- Experience of communicating with distressed/ concerned individuals, exercising empathy and understanding

**Qualifications**

**Essential**
- A good basic education to GCSE standard or an equivalent including an A-C in both English and Mathematics
- NVQ level 3 in Business Administration or equivalent

**Desirable**
- Safeguarding Children Training at Level 2
- Experience of Booking systems at a higher level, including the building of non
- routine templates.

**Job Types**: Part-time, Permanent
Part-time hours: 30 per week

**Salary**: £21,730.00-£23,177.00 per year

**Benefits**:

- Company pension
- Sick pay

Schedule:

- Day shift

Work Location: One location

Application deadline: 12/02/2023
Reference ID: CCHP3388

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