Credit Control
3 days ago
**Credit Control**
**£27-28k ** Permanent ** Min of 1 day a month to be worked in the office for team catch ups ** Corporate benefits ** Free onsite parking**
Our client, is looking for 2 Credit Controller's to join their collections team.
Working in a team of 22 currently, which is separated into B2C and B2B areas, you’ll be joining their B2B team if successful, managing all elements of early default stages for corporate clients ranging from small sole traders, up to multi-national / recognised brands.
Our client is looking for someone who is self-motivated, results and business orientated and has proven experience with instigating debt recovery procedures, resolving queries and negotiating settlement of business debts. You will be ensuring that the Company’s collections procedures are followed in order to ensure compliance and to meet the monthly and annual collections targets.
Duties will include:
- Prioritise all debts within your allocated portfolio ensuring that both the age and value of the debt are taken into consideration
- Ensure that recovery codes on debts within your portfolio reflect the correct collection activity
- Ensure that all defaults are brought to a decision point, i.e. cancelled/returned to active/ terminated within the 22 day cycle
- Ensure that terminated debts are passed to Recoveries or resolved within the 60 day cycle
- Follow up all terminated debt with the customer to obtain settlement or a commitment to pay
- Follow up all terminated debt with the Producer to ensure that insurance cover or underlying service has been cancelled and that all return premiums are paid
- Ensure payment of return on commission where applicable
- Ensure that interest in a claims settlement is noted and ultimately paid
- Ensure that claims are lodged with Insolvency Practitioners and amended as required
- Update all computer and administration records accurately and within SLA’s
- Diaries to be addressed within SLA’s
- Maintain spreadsheets
- Assist with other portfolios during holidays and sickness periods
Ideally you’ll have the following:
- Good communications skills both written and verbal
- Experience of a high volume environment
- Good use of own initiative and decision making
- Previous experience of Direct Debit collections
- Microsoft Excel and Work skills
- Understanding of insolvency and bankruptcy
**Job Types**: Full-time, Permanent
**Salary**: £27,000.00-£28,000.00 per year
Schedule:
- Monday to Friday
Work Location: One location
Reference ID: EW 12763
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