Customer Service Specialist

5 months ago


Barnsley, United Kingdom Infinite Fire & Security Ltd Full time

Infinite Fire & Security are looking for a full time Customer Services Specialist to join our busy growing company.

Key duties will include:

- Answering the phone, dealing with enquiries, inputting data to our central server, diary management, and keeping records of customer interactions.
- Arranging appointments for our engineers to attend visits, and confirming these visits.
- You will be creating maintenance agreements, processing customer accounts, preparing certificates, and filing documents.
- Assisting Sales and Purchasing function.

Experience in word & excel with IOS/Mac is advantages.

**Strictly no recruitment agencies**

If you believe you have these qualities, we would love to hear from you.

Pay: From £26,000.00 per year

**Benefits**:

- Company pension
- Private medical insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Barnsley: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Certificate of Higher Education (preferred)

**Experience**:

- customer service: 5 years (preferred)

Work Location: In person

Reference ID: INF013



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