Customer Service Expert
1 week ago
About the Role
We are looking for a Customer Service Expert to join our team in Barnsley, who is passionate about delivering exceptional customer experiences and driving store sales.
Job Summary- As a Store Colleague, you will be responsible for providing outstanding customer service, working closely with colleagues to achieve sales targets, and maintaining high store standards.
- You will work across various areas of the store, including customer service, picking and replenishment, and assisting with stock management.
- Your role will involve building strong relationships with customers, understanding their needs, and providing personalized service to ensure they have a great shopping experience.
- To succeed in this role, you must have a passion for delivering great customer service, be able to work effectively in a team, and have excellent communication skills.
- You will need to be flexible, willing to learn, and adapt to changing situations within the store.
- A basic knowledge of retail operations and procedures would be beneficial, but full training will be provided.
- We offer a competitive hourly rate, starting at £12.02, which increases to £13.15 for stores within the M25.
- You will also receive benefits such as 20 days' holiday rising to 22 days after 12 months, plus Bank holidays, and access to free wellbeing services.
- Our colleague networks provide a supportive environment for colleagues to come together from diverse backgrounds.
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