Host/hostess
7 months ago
Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Host/Hostess. As a Host/Hostess, you will play a crucial role in providing excellent guest services and ensuring a positive and welcoming experience for our guests. This position is ideal for someone with a passion for hospitality and a desire to work in a fast-paced bar and competitive social environment.
**Responsibilities**:
- Greet guests with a warm and welcoming demeanor
- Provide the guests with information about the venue and activities
- Answer phone calls and assist with reservations or inquiries
- Maintain cleanliness and organization of the floor
- Collaborate with servers, bartenders, and kitchen staff to ensure smooth operations
- Provide exceptional customer service by addressing guest concerns or special requests
**Skills**:
- Excellent communication skills, both verbal and written
- Strong phone etiquette and ability to handle high call volumes
- Ability to multitask and prioritize tasks in a fast-paced environment
- Exceptional attention to detail and organizational skills
- Strong interpersonal skills and ability to work well within a team
- Previous experience in hospitality or guest services is preferred
**Job Types**: Part-time, Permanent, Zero hours contract
Pay: £9.50-£11.50 per hour
Expected hours: 8 - 26 per week
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
Schedule:
- Every weekend
**Experience**:
- Hospitality: 2 years (required)
- Customer service: 2 years (required)
Work Location: In person
Reference ID: POPHost
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