Restaurant Host/hostess

4 months ago


Newcastle upon Tyne, United Kingdom Gino D'Acampo Hotels & Leisure Full time

As a reception host you will be responsible for the day to day running of an efficient and productive reception operation, maximising the revenue. You'll greet the guests when they arrive ensuring excellent customer service meeting the company's standards to exceed customer expectations

**Responsibilities**:

- Meet and greet guests and take them to their seats
- To schedule, manage and control the Restaurant Reservations via the reservations system, maximising revenue potential of bookings.
- Ensure all party deposits are paid and their special orders and requirements are met and communicated to the teams
- Keep the reception area tidy and the focal point for guest’s arrival.
Essential Skills and Experience:

- MUST have least one years of experience in hospitality and reservations and used a reservations system before, Quadranet is preferred
- A passion and energy for people skills and flair for delivering excellent customer service.
- Must be very friendly and professional in approach.
- The highest standards of personal grooming, appearance and posture.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: Up to £10.42 per hour

Expected hours: 10 - 35 per week

**Benefits**:

- Discounted or free food
- Employee discount

Schedule:

- 10 hour shift
- 8 hour shift

Supplemental pay types:

- Tips

**Experience**:

- Food Service Hosts: 1 year (preferred)
- hospitality: 1 year (required)

Work Location: In person

Reference ID: UMLN2723


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