Host/hostess
6 months ago
Job Summary:
We are seeking a friendly and outgoing individual to join our team as a Host/Hostess. As a Host/Hostess, you will be the first point of contact for our guests, providing exceptional hospitality and ensuring a positive experience.
**Duties**:
- Greet guests with a warm and friendly welcome
- Escort guests to their tables and present menus
- Assist in seating guests according to seating chart or guest preferences
- Maintain cleanliness and organization of the host/hostess station
- Collaborate with service staff to ensure efficient service
- Handle guest concerns or complaints with professionalism and escalate when necessary
**Requirements**:
- Previous experience in a hospitality or restaurant setting is preferred
- Excellent phone etiquette and communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong customer service skills with a friendly and positive attitude
- Ability to work well within a team and collaborate effectively
- Flexibility to work evenings, weekends, and holidays as required
Join our team and enjoy the following benefits:
- Competitive pay rates
- Opportunities for career growth within the company
- Employee discounts on food and beverages
**Job Types**: Part-time, Permanent
**Salary**: £7.31-£13.63 per hour
Expected hours: 16 - 22 per week
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
Schedule:
- Every weekend
- Night shift
- Overtime
- Weekend availability
- Weekends only
Supplemental pay types:
- Commission pay
- Tips
**Experience**:
- Hospitality: 2 years (required)
Work Location: In person
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