Customer Advisor

3 weeks ago

Shrewsbury, United Kingdom Carpetright Full time

**Job Introduction**

As a **Mobile Customer Advisor, **we want you to use your natural curiosity to get to know all about our customers and their home décor projects.

Fast forward your retail career with the best in the business. We are stronger together. Join us and become one of the **Proud faces of Carpetright**.

**As a Mobile Customer Advisor - your day might look like this**:

- Travelling to wherever you are needed within a given geography
- Meeting and greeting customers
- Using your on-point product knowledge and expertise help our customers choose the right products for their needs. All done in a way that delights them and gives you a great sense of pride
- Helping customers chose products and offer the best advice to them
- Being a Carpetright ambassador, product expert and having a passion for guiding customers through their home décor projects

**The benefits we will give you**:
We are a family friendly business that is passionate about rewarding and recognising our people. We also offer a wide range of other benefits such as;
- Unrivalled market leading training to set you up in your new career here at Carpetright, as well as the ability to progress your career
- Competitive pay
- Generous product discounts and other varied discounts through our Proud Perks portal
- Access to a digital GP
- Healthcare cash plan and eye care contribution
- Wellbeing initiatives and resources
- Pay day advances and a holiday trading scheme
- Cycle to Work scheme
- Life Assurance (up to 4 x base salary)
- Pension scheme

**As a Mobile Customer Advisor we hope you’ll bring**:

- A full UK driving licence and the use of a vehicle as this is not provided as part of the role. If you do not have access to your own vehicle, please look at our in-store Customer Advisor role as an alternative
- Confidence and ambition
- A passion for customers and delivering an exceptional experience
- A ‘best in the business’ expert approach, we want you to know our products and services inside out, **but don’t worry we will give you all the training and support you will need to succeed**:

- Bags of enthusiasm to drive our business forward and personally succeed
- Your own uniqueness and an ability to build rapport quickly
- Adaptability to work at differing locations and with differing teams

**Why Choose Carpetright**:
Online and in-stores across the country, our experts are bringing customers’ dreams to life. To continue being the best at what we do, we need the very best people. The big dreamers, go-getters and team players who thrive in fast-paced, high-energy environments.

With over 30 years at the forefront of an ever-evolving industry, we’re always looking for new ways to improve. Embracing new ideas and offering flexible solutions, both digitally and in-store to delight our customers, enhance their shopping experience and inspire our colleagues. And our work is only just beginning.

Join us on our mission to deliver the best, and in return we’ll give you all the support and training you need to learn new skills, take on more responsibility and become the very best at what you do. Proud to be creating beautiful homes, proud to be driving the customer journey in the fast lane, and proud to be one of us.

Ready for that next step? Browse our latest opportunities and discover how you can become one of the proud faces of Carpetright.

**Growth. Opportunity. Development**

**Job Types**: Full-time, Permanent

**Salary**: £23,500.00 per year

**Benefits**:

- Company pension
- Employee discount
- Referral programme
- Store discount

Schedule:

- Day shift
- Weekend availability

Work Location: In person

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