Customer Support Advisor

3 months ago


Shrewsbury, United Kingdom Absolute Personnel Full time

**Customer Support Advisor**
**Shrewsbury**
**Permanent**
**Monday-Friday 8.30am-5pm**
**Up to £24,000 DOE**

An exciting new opportunity has become available for a Customer Support Advisor to join our client’s team in Shrewsbury who specialise in supplying cleaning and janitorial products.

You will be the in-house sales frontline of the company to customers, processing and expediting sales orders, building outstanding levels of customer relationships, and resolving customer queries.

**Duties include**:

- To take and process sales orders and enquiries promptly and accurately
- To represent the company to customers and others in a professional and courteous manner
- To ensure customer and other records are maintained and updated promptly and accurately
- To pro-actively contact customers to agreed schedules as required in conjunction with members of the Customer Response Team
- To act as the intermediary between the Customer, Purchasing, Logistics and Sales for resolution of queries and issues arising
- Maintain relationships with existing and potential customers to facilitate the growth of the business profitably

**Required**:

- Good team player with excellent time management skills
- Communication and organisation skills
- Excellent working knowledge of Microsoft Office Word, Excel and Outlook
- General office skills
- Professional and courteous telephone manner
- Strong relationship development and communication skills to foster positive relationships both internally and externally
- Customer service

**Experience**:

- At least 2 years of proven customer service experience

**Job Types**: Full-time, Permanent

**Salary**: Up to £24,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person


  • Customer Advisor

    4 months ago


    Shrewsbury, United Kingdom Jones Bootmaker Full time

    **Are you passionate about achieving sales targets and finding just the right products for customers?** **Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?** **Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...


  • Shrewsbury, United Kingdom Jones Bootmakers Full time

    We have a part time temporary Customer Advisor opportunity to join our Jones Bootmaker team in Shrewsbury on a 8 hours per week temporary contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive**...

  • Customer Advisor

    3 months ago


    Shrewsbury, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 19 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK National hourly rate £11.31 per hour** **B&Q Shrewsbury** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...

  • Customer Advisor

    4 months ago


    Shrewsbury, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 30 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 8.00pm** **£10.60 per hour** **B&Q Shrewsbury** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...


  • Shrewsbury, United Kingdom Major Recruitment Telford Full time

    We are currently recruiting for a Customer Services Advisor working full time Monday Thursday 8.45am -4.45pm & Fridays 8.45 4.00pm on a temporary basis up to 12 months paying £12.62ph - £13.50ph depending on experience. Responsibilities of a customer services Advisor: Dealing with incoming and outgoing calls Logging customer s requirements Providing...

  • Customer Advisor

    3 months ago


    Shrewsbury, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Seasonal** **Part time - 19 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK National hourly rate £11.31* per hour** **B&Q Shrewsbury** - **Rising to £12.21 from April 1st** We believe anyone can improve their home to make life better. Every day, we...


  • Shrewsbury, Shropshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Shrewsbury, UK.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...


  • Shrewsbury, Shropshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Shrewsbury, UK.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...


  • Shrewsbury, United Kingdom Boots Full time

    Summary Job Reference: - 218091BR Shrewsbury, Pride Hill Fixed Term We are now recruiting Christmas Customer Advisors for our Shrewsbury Pride Hill store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and you’re...


  • Shrewsbury, United Kingdom Absolute Personnel Full time

    **Customer Service Advisor** **Shrewsbury** **Permanent** **Monday-Friday 8.30am-5pm** **Up to £24,000 DOE** An exciting new opportunity has become available for a Customer Service Advisor to join our client’s team in Shrewsbury who specialise in supplying cleaning and janitorial products. You will be the in-house sales frontline of the company to...


  • Shrewsbury, United Kingdom Boots Remote Work Freelance Full time

    Christmas Customer AdvisorJoining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge.Whilst this is a temporary contract, there could be the potential for a permanent role later depending on...


  • Shrewsbury, Shropshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Shrewsbury, UK.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when necessary to...


  • Shrewsbury, Shropshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Shrewsbury, UK.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when necessary to...


  • Shrewsbury, United Kingdom Furrows Limited Full time

    Service Advisor - Shrewsbury **Furrows Group **is a privately-owned, family run business serving motorists in Shropshire and surrounding areas since 1918. We are a multi-franchise dealership with 3 sites based in Telford, Shrewsbury and Oswestry offering Ford, Mazda, Kia and Skoda. A vacancy has arisen for a front of house Service Advisor based at our...


  • Shrewsbury, United Kingdom Morson Talent Full time

    Rate: £14.37 per hourContract: 3 monthsLocation: Shelton, ShrewsburyHours: Full-timeWhat you will be doing: You will be working with external suppliers, field managers, operatives and customers in order to ensure a first-class service is being delivered.As a Customer Service Advisor, you will manage the workflow for our field operatives and technicians in...


  • Shrewsbury, United Kingdom Morson Talent Full time

    Rate: £14.37 per hourContract: 3 monthsLocation: Shelton, ShrewsburyHours: Full-timeWhat you will be doing: You will be working with external suppliers, field managers, operatives and customers in order to ensure a first-class service is being delivered.As a Customer Service Advisor, you will manage the workflow for our field operatives and technicians in...

  • Customer Hub Advisor

    3 weeks ago


    Shrewsbury, Shropshire, United Kingdom Severn Trent Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Hub Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer service and resolving customer queries in a timely and professional manner.Key ResponsibilitiesMonitor customer accounts to identify...

  • Customer Hub Advisor

    3 weeks ago


    Shrewsbury, Shropshire, United Kingdom Severn Trent Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Hub Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer service and resolving customer queries in a timely and professional manner.Key ResponsibilitiesMonitor customer accounts to identify...

  • Customer Advisor

    4 months ago


    Shrewsbury, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - TradePoint** **Part time -20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 8.00pm** **£10.60 per hour** **B&Q Shrewsbury** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence...


  • Shrewsbury, United Kingdom Jewson Partnership Solutions Full time

    **Jewson Partnership Solutions (JPS), **who specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt for a **Customer Service Advisor** who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample...