Resident Liaison Officer

3 months ago

Finchley, United Kingdom Fraser Edwards Recruitment Limited Full time

Our client is a well-established, leading Social Housing Contractor and due to continued growth, is expanding its maintenance team. The business has continued to flourish over recent years and this new role is a great chance to be part of its exciting future.
- Always maintain confidentiality regarding client information.
- To ensure and maintain the Resident Liaison daily diary, record incidents and appointments.
- Submission of weekly RLO Report to Site Manager / Contracts Manager.
- Carry out pre
- visit to each resident to explain the “type of works”, and method of “works”.
- Ensure that site management are immediately informed of any health and Safety issue.
- Claims, compensation, and complaints are dealt with within a timescale and with care.
- Be available for residents’ meetings, surgeries, and meeting with client, as and when including Open / Fun days out and out of hour evening meetings.
- Attend any courses that your Line Manager has identified for you to enhance your training.
- Full UK Driver’s License
- Communication Skills
- Computer Literate in word/excel.
- Customer Care background or sales background

**Working Hours**
- Monday - Friday
- 40 Hours Per Week
- Lunch Break
- 8:00am - 4:30pm

**Benefits**:

- Company Van/Fuel Card
- Fuel Card
- Uniform

**Schedule**:

- 8-hour shift
- Monday to Friday

**Job Types**: Full-time, Permanent

**Salary**: £32,000.00-£35,000.00 per year

**Benefits**:

- Company car
- Free parking
- Life insurance
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

Reference ID: LP - RLO

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