Night Concierge

Permanent
- Finchley, London
- Up to £24090 per annum

We are currently on the search for a Night Concierge to work in our residential developments based in Finchley (N12). Responsible for providing a full concierge service, ensuring delivery of the highest levels of customer experience and service to all residents, guests, contractors, and the client.

**Responsibilities**:

- Provide all necessary services to the residents as per the instructions of Building Manager or Managing Agent.
- Communicate efficiently with all other members of staff, the residents, guests and on site contractors.
- Welcome residents and guests to the property, respond proactively to resident requests. Always respond a timely and polite manner.
- Ensure the cleanliness and comfort of the reception area and common parts at all times.
- Carry out inspections of the common areas of the building as required.
- While manning the main reception desk, you may be required to carry out a variety of administration and office tasks.
- Ensure the security of the building is not ever jeopardised in any way.
- Receive and log all deliveries on the parcel system.
- Monitor site traffic and ensure all persons on site have the right to be present.
- Assist with contractors to ensure minimum disturbance to residents.
- Co-ordinate access and building systems from front desk suite and monitor and react to alarms as directed.
- Liaise with Emergency Services as required.
- Log and manage any maintenance issues reporting to the management.
- Ensure that all site-specific Health and Safety requirements are adhered to.
- Regularly patrolled areas including car park ensuring residents, visitors and contractors park in the spaces allocated to them, maintaining a register of resident’s vehicles parked on site.
- Maintain a key control system to ensure the safekeeping of both resident’s and building keys at all times
- Carry out any additional duties as directed and be flexible with a hands-on approach, offering help and assistance to others where you can.

**Ideal Experience**:

- Previous experience within the hospitality industry, preferably within a similar role
- Significant experience providing exemplary levels of customer service
- Experience in managing contractors and building works within a busy development
- Awareness of general fire, health & safety and security
- Proven ability to and handle confidential information with professionalism and discretion

**Hours**: 18:30-06:30 / 4 on 4 off

**Salary**: £24,090 per annum / £11.03 per hour

**Location**: Finchley (N12)

If this position is of interest to you, please send your CV across.

**Job Overview**:
**Category**:
**Hospitality and Catering**:
**Offered Salary**:
**Up to £24090 per annum**:
**Job Location**:
**Finchley, London**:
**Job Type**:
**Permanent**:
**Consultant**: