Nominated Officer Support

3 weeks ago


Birmingham, United Kingdom Lloyds Banking Group Full time

End Date

Thursday 13 June 2024

Salary Range

£42,120 - £46,800
- We support flexible working - click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

Economic Crime Prevention (ECP) provides a high quality, large scale, shared service for customer owning business units in Lloyds Banking Group and third parties, where the purpose is to continue to keep the bank and our customers safe from the impacts of economic crime.

This role will sit within the 3is (Integrated Intelligence and Investigation) team of ECP which has the responsibility to investigate suspicious activity reports to determine whether disclosure to NCA (National Crime Agency) is required, complete customer relationship reviews, and to deliver high-quality intelligence and data led risk management to reduce harm to our communities.

The job holder will work in a collaborative way, to support the Nominated Officer and their deputy in the execution of their duties to deliver a key function within the Group’s Anti-Money Laundering defences (detailed in section 331 of the Proceeds of Crime Act), in order to provide capacity for them to deliver Lloyds Banking Group’s strategic and regulatory objectives.

They will liaise with external agencies as well as colleagues and stakeholders across the Group where necessary, protecting customers and the bank from the impacts of economic crime.

**Job Description**:
Be part of a dynamic team who ensure the banks integrity in reporting obligations under POCA and TACT are maintained and act as a point of referral to provide SME knowledge for DAML and Pre Event investigations.
- Provide appropriate advice and guidance to colleagues across the Group and escalate high profile cases through the appropriate channels.
- Strict consideration of Conduct Risk Strategy and an in-depth understanding towards Compliance, in addition to Core and Specialist Investigation technical knowledge.
- Liaison with external agencies, including Law Enforcement agencies, FCA, HMRC, NCA and DWP where necessary.
- Managing day to day activities in line with our service standards and drive our key performance measures in line with Quality, Cost and Delivery.
- Provide complex investigation capability in conjunction with the Intelligence, Analysis & Assessment (IA&A) Team.
- Support the business side of change / projects, acting as point of contact to safely deliver change into the 3is teams.
- Ensuring Operations deliver against Anti-Money Laundering requirements, including providing oversight and supporting appropriate training to help the team achieve performance targets.
- Drive 3is culture forward (Continuous Improvement / Colleague Engagement).

What you’ll need:
As a Nominated Officer Support you’ll need to demonstrate compliance/understanding of all appropriate financial crime Legislation, Regulation and the Group’s various Financial Crime policies and their associated ‘Minimum Standards’.. Additionally, you’ll identify areas of improvement with ways to better help and support our team, the Group and our customers.

Specifically, we’re looking for:

- Motivated with evidence of excellent POCA and TACT understanding.
- Capability to support/coach colleagues learning and development.
- Integrity and trust in dealing with regulated activities: liaising with key internal and external stakeholders.
- An ability to identify and mitigate risks, working through and delivering on robust improvements.
- A colleague who lives the Group Values, Behaviours and Code of Responsibility.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.



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