Rent & Service Charge Project Lead

5 months ago

York, United Kingdom Broster Buchanan Full time

A Fixed Term Contract - 12 MONTHS
- Hybrid
- Free parking

**12 month FTC - Rent & Service Charge Project Lead**

A registered housing association and care provider in Yorkshire and the North East of England have recently carried out reviews which has led to a project to implement the changes which include system migration.

**What you will be doing...**

**Rent and Service Charge Calculation**:

- Oversee the calculation and review of rent and service charges, ensuring accuracy and compliance with regulations and policies.
- Identify opportunities to streamline calculation processes and improve efficiency.

**Process Improvement**:

- Evaluate existing rent and service charge processes and identify areas for improvement.
- Develop and implement process enhancements to increase accuracy, efficiency, and customer satisfaction.

**Stakeholder Collaboration**:

- Collaborate with internal teams such as finance, asset management, housing, project and IT to gather requirements and implement changes.
- Work closely with external stakeholders including tenants, regulatory bodies, and service providers to address concerns and ensure compliance.

**Reporting and Analysis**:

- Prepare regular reports on rent and service charge performance, highlighting trends, variances, and opportunities for improvement.
- Conduct analysis to identify root causes of issues and develop recommendations for corrective actions.

**Regulatory Compliance**:

- Stay informed about relevant regulations, legislation, and best practices related to rent and service charges.
- Ensure compliance with regulatory requirements and implement changes as necessary to meet standards.

**Project Management**:

- Lead and manage projects related to rent and service charges, ensuring timely delivery and adherence to project goals.
- Develop project plans, schedules, and budgets, and monitor progress to ensure milestones are met.

**What you need to offer**:

- Have detailed understanding, experience and knowledge of financial service charge legislation and regulation
- Excellent analytical skills with the ability to interpret data and identify trends.
- Effective communication and interpersonal skills, with the ability to liaise with diverse stakeholders including tenants.
- Proven ability to manage multiple projects simultaneously and prioritize tasks effectively.
- Effective problem-solving skills
- Flexible approach to work - as part of a team and/or across a business as the lead representative of a team/department.

**Desirable**
- Experience in project management, preferably in a housing association or property management context.

**What's in it for you....**
- Salary - £43,000
- Hybrid working
- Free parking
- Generous holidays

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