Rent and Service Charge Lead
4 weeks ago
About the role
This is an exciting opportunity to lead the work in rent and service charge setting, providing a resident-focused service that ensures transparency and clarity for our customers. The successful candidate will be responsible for driving improvement in this area, working closely with the Finance, Housing, and Community Services teams to establish ongoing ways of working.
The ideal candidate will have experience of working within the social housing sector, with a recent track record in working with rents, leasehold, and service charges. They will be able to support us in establishing transparent and fair rent and service charge settings, and in communicating these to our customers.
About you
You will have prior knowledge of rents, service charges, and leasehold, as well as a good understanding of the legislation and regulations that underpin them. You will be able to drive our work in this area, and support us in establishing ongoing ways of working that ensure transparency and clarity for our customers.
We are looking for someone who is passionate about delivering excellent customer service, and who is able to communicate complex information in a clear and concise way. If you have a strong track record of working in the social housing sector, and are able to demonstrate your expertise in rent and service charge setting, we would love to hear from you.
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