Lead - Client Coordinator

6 months ago

Witham, United Kingdom SGK Full time

**SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.**

***:
The Lead - Client Coordinator coordinates projects from estimation to completion for assigned client(s). This role serves as the main day-to-day contact on current projects for clients, internal departments, and vendors. This position resolves the most complex problems using strong technical knowledge and maintains client relationships by ensuring the delivery of high quality services and solutions.

**JOB RESPONSIBILITIES**:

- Attend client meetings regarding production processes, capacity, timelines, etc. as needed.
- Coordinates client-specific projects throughout the lifecycle, including estimate creation, selection of appropriate projects and sub-projects, assignment of resources, monitoring of project progress, and generation of the client/project invoice.
- Translates client requests and requirements into detailed and technical instructions for production teams.
- Partners with the client, Client Growth, and project teams to resolve identified project issues and ensures high quality standards in all client deliverables.
- Ensures accurate and timely invoices are generated by maintaining correct project details and supporting evidence, including change orders and rework, throughout the project lifecycle.
- Initiates new data item requests utilizing the Master Data Management (MDM) process and guidelines to ensure accurate client, project, and financial details are available in the system.
- Partners with Client Integration and Client Growth to ensure a smooth transition for new clients; attends pre-integration and planning meetings as needed.
- Participates in, and sometimes leads, cross-functional teams to develop and/or adapt processes, policies, and workflows to improve efficiency, accuracy, speed, quality, etc.
- Handles and responds to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information.
- Utilizes systems and databases to enter client information and or retrieve information as needed and verifies all client information is current in the database.
- Assists in resolution of customer complaints and quality assurance issues as needed.
- Additional duties as assigned.

**QUALIFICATIONS / REQUIREMENTS**:

- Bachelor’s Degree in Business Administration, Marketing or related field
- Previous project coordination experience
- Or equivalent combination of education and experience
- Occasional travel either locally, nationally, and/or internationally may be required.
- Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
- Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
- Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
- Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
- Ability to work with and influence peers and senior management
- Self-motivated with critical attention to detail, deadlines and reporting

LI-CW1

At Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.

  • Client Services Coordinator

    2 weeks ago

    Witham, United Kingdom Bureau Veritas Group Full time

    Inspectorate, a world leader in independent inspection and analysis of traded commodities is, is part of the Bureau Veritas Group of Companies with clear vision and strategy designed to meet the challenges and demands of its’ shareholders, clients and staff. Inspectorate focus on rewarding and training staff across the globe to develop a workforce who...

  • Client Coordinator

    5 months ago

    Witham, United Kingdom SGK Full time

    **SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.** ***: **JOB RESPONSIBILITIES**: You'll...

  • Trainee Client Coordinator

    6 months ago

    Witham, United Kingdom SGK Full time

    **SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.** ***: We are recruiting for a Trainee...

  • Marketing and Lead Generation Professional

    3 weeks ago

    Witham, Essex, United Kingdom The Lead Gen Specialists Full time

    Job Role: Marketing ManagerSalary: £30,000 - £40,000Location: Witham, EssexHours: Monday - Thursday, 08:30 - 17:00, Friday, 08:30 - 15:30Holidays: 28 Days (Incl. Bank Holidays) - Increasing by 1 day per full calendar year workedThe Lead Gen Specialists are a lead generation agency based in Witham, Essex. We predominantly work with B2B clients to generate...

  • Client Account Coordinator

    5 months ago

    Witham, United Kingdom Bureau Veritas Full time

    **An award-winning employer**, our people are **trusted and responsible**, believing in what they do with a clear commitment to contribute to transforming the world we live in and **shaping a world of trust.** Bureau Veritas operates in a wide range of sectors, delivering Testing, Inspection and Certification services to some of the world’s biggest...

  • Client Coordinator

    5 months ago

    Witham, United Kingdom SGK Full time

    **SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.** ***: You will work within a client...

  • Client Relationship Lead

    5 months ago

    Witham, United Kingdom TBK Mortgage Studio Full time

    Would you thrive by being welcomed into a business that understands and values how vital the role of an ‘administrator’ is? Do you have experience in the mortgage/finance industry? (and/or exemplary customer service skills?) Are you motivated by providing customer service that is levels above ‘case admin’? Would you be motivated by a commission...

  • Production Coordinator

    4 weeks ago

    Witham, Essex, United Kingdom fish4.co - Jobboard Full time

    A leading manufacturing company in the UK is seeking a skilled Production Coordinator to join their team. The successful candidate will be responsible for managing client information, programming activities, and updating production schedules.Key Responsibilities:Process and manage client information and programming activities.Regularly update production...

  • Production Coordinator

    4 weeks ago

    Witham, Essex, United Kingdom Prime Appointments Full time

    Junior Production SchedulerPrime Appointments is seeking a skilled Junior Production Scheduler to support the manufacturing team in Witham. As a key member of the team, you will be responsible for managing client information, updating production schedules, and ensuring timely and accurate fulfilment of requested supplies.Key Responsibilities:Process and...

  • Contracts Coordinator

    2 weeks ago

    Witham, United Kingdom CV-Library Full time

    We have a fantastic opportunity for a Contracts Coordinator in the steel industry. Our client, a leading organisation based in Witham, is seeking a versatile and customer-focused individual to join their team for 12months possibly longer. As a Contracts Coordinator, you will play a pivotal role in managing contracts while delivering exceptional customer...

  • Marketing Director

    4 weeks ago

    Witham, Essex, United Kingdom The Lead Gen Specialists Full time

    Marketing Manager Role**About The Lead Gen Specialists**The Lead Gen Specialists is a lead generation agency based in Witham, Essex, predominately working with B2B clients to generate high-quality, commercially focused sales leads and appointments for our array of clients.**Job Role Overview**As a critical element to any business's growth ambitions, lead...

  • Client Services Assay Supervisor

    1 week ago

    Witham, United Kingdom Bureau Veritas Group Full time

    Inspectorate, a world leader in independent inspection and analysis of traded commodities is, is part of the Bureau Veritas Group of Companies with clear vision and strategy designed to meet the challenges and demands of its’ shareholders, clients and staff. Inspectorate focus on rewarding and training staff across the globe to develop a workforce who...

  • Production Coordinator

    4 weeks ago

    Witham, Essex, United Kingdom Prime Appointments Full time

    Junior Production PlannerPrime Appointments is seeking a skilled Junior Production Planner to join our team at a leading Manufacturing & Design company in Witham. This is a temporary - permanent position working in the office Monday to Friday, with a competitive hourly rate depending on experience.The successful candidate will be responsible for: Processing...

  • Marketing Director

    4 weeks ago

    Witham, Essex, United Kingdom The Lead Gen Specialists Full time

    About the Marketing Manager RoleThe Lead Gen Specialists are seeking an experienced Marketing Manager to join their team. As a critical element to any business's growth ambitions, lead generation is at the heart of all sales and marketing activity. In this role, you will be responsible for developing high-quality sales leads for our own growth, working...

  • Business Operations Coordinator

    2 weeks ago

    Witham, Essex, United Kingdom Bureau Veritas Group Full time

    About the RoleJob Title: Client Services CoordinatorAt Bureau Veritas, we are committed to delivering exceptional service to our clients. As a Client Services Coordinator, you will play a key role in ensuring the smooth coordination of our inspection business, including handling client inquiries, coordinating inspections, and providing timely updates.Key...

  • Production Coordinator

    4 weeks ago

    Witham, Essex, United Kingdom Prime Appointments Full time

    Junior Production PlannerPrime Appointments is seeking a skilled Junior Production Planner to join our team. As a key member of our operations team, you will be responsible for managing client information, processing programming activities, and ensuring the timely fulfillment of requested supplies.Key Responsibilities:• Process and manage client...

  • Logistics Coordinator

    4 weeks ago

    Witham, Essex, United Kingdom Lka People Ltd Full time

    Job OverviewLka People Ltd is seeking a skilled HGV I Driver to join their team. As a key member of the logistics team, you will be responsible for coordinating the transportation of goods across the UK, Europe, and globally.The ideal candidate will have a strong understanding of international trade routes and be able to provide tailored solutions for...

  • B2b Telemarketer

    5 months ago

    Witham, United Kingdom The Lead Gen Specialists Limited Full time

    **B2B Telemarketer - Lead Generation & Appointment Setting** - Both Full Time & Part Time positions available - Starting salary of £20,000 - £25,000 - Monthly Bonus of £500+ each month - Career progression - 28 days holiday (increasing by one day each year of employment) - Company pension - Easy to commute to via train, bus, and car. (Our office is...

  • Marketing Director

    4 weeks ago

    Witham, Essex, United Kingdom The Lead Gen Specialists Full time

    About the Marketing Manager RoleWe are seeking an experienced Marketing Manager to join our team at The Lead Gen Specialists. As a critical element to our business growth ambitions, lead generation is at the very heart of all sales and marketing activity.The successful candidate will be responsible for developing and deploying multi-channel marketing...

  • Production Coordinator

    4 weeks ago

    Witham, Essex, United Kingdom Prime Appointments Full time

    Junior Production SchedulerPrime Appointments is seeking a skilled Junior Production Scheduler to join our team. As a key member of our team, you will be responsible for managing client information and programming activities, updating production schedules, and working closely with various departments to achieve timely shipping targets.Key Responsibilities:...