Human Resources Advisor

2 weeks ago


Birmingham, United Kingdom The HR Dept Full time

**The HR Advisor will be responsible for managing client relationships and the delivery of day to day queries on all aspects of human resources, attending meetings on client sites as appropriate and helping to grow the business.**

**Main Duties**
- Telephone response - to answer incoming calls, and to provide advice. You will be required to log all advice calls on the database. Where advice falls outside of your knowledge and experience, seek appropriate advice from the MD. Provide any requested letters or documents, ensuring the CRM system is updated for audit trail.
- Providing an exceptional, timely HR service to our clients offering practical, user friendly advice.
- Drafting bespoke letters, policies, contracts of employment and handbooks for our clients, ensuring compliance with employment legislation.
- Conducting ad-hoc HR projects for clients, such as restructures, redundancy projects, policy development etc.
- Account manage key clients with regular on-site support as our client base grows
- Delivering training for clients on various HR topics within your realm of experience as and when required.
- Participating in designing and offering additional services to benefit our clients.
- Being prepared to travel to deliver on site support where required.
- Ensuring client targets and deadlines are met.
- Maintaining CPD and enhancing employment law knowledge by attending regular CIPD events, legal updates etc.

**Optional**
- To attend networking events, including membership based groups to obtain new clients
- To build and increase your personal brand

**Benefits**
- Statutory Holidays (pro rata) with increasing each year up to a max 5 additional days
- Flexible working

**Applicant Requirements**
- Enthusiastic person who is passionate about HR and providing first class customer service.
- CIPD qualified to level 5 or above is essential.
- A wealth of generalist HR experience.
- Knowledge and understanding of the particular issues and challenges faced by SMEs.
- Sound knowledge of employment law and a commitment to keeping up to date with legislative changes.
- Excellent written English, good numeracy skills and an ability to be accurate even at speed.
- Good administrative skills and IT literate.
- Great organiser and communicator, with the ability to prioritise workload effectively.
- Enjoy problem solving and be able to demonstrate sound judgement to deliver solutions that fit.
- Car owner and a full driving licence essential.

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Company events
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Commission pay

**Experience**:

- Human resources advisory: 2 years (required)

Licence/Certification:

- CIPD Qualification (preferred)

Work Location: In person



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