Assistant Practitioner

3 weeks ago


Norwich, United Kingdom Norfolk County Council Full time

**Permanent Contract | £27,344 to £29,439 per annum (Scale G) | 37 hours per week | County Hall, Norwich
The Social Care Community Engagement Team is a telephone-based service which us at the forefront of implementing “Living Well" which is Norfolk's implementation of 3 Conversations a tried and tested model of delivering a new approach to Social Care. Living Well requires us to strengthen our front door and for social care professionals to have real conversations with individuals to create better outcomes. It does away with process driven ‘hand-offs’ and encourages all professionals to connect with the networks and support available in local neighbourhoods and communities.

You will need excellent communication skills, record keeping and keyboard skills, along with experience of working with vulnerable people who require care and support. You should have a commitment to excellent customer service and an ability to manage a high turnover of work in an organised and efficient way. You will have a strong commitment to multi
- disciplinary working and be familiar with the departments’ eligibility criteria. You will have regular individual supervision, peer group support and access to appropriate training to assist your learning and development.

SCCE current works in a hybrid manner (home and office working).

**For an informal discussion regarding this vacancy please contact one of the Service Managers: Cathy Murdoch 01603 638461 or Vanessa Aguado 01603 306696.**

Interviews are scheduled to take place w/c 23rd January 2023.

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Job Description and Person Specification

You can also find out about the rewards and benefits we offer as well as our other terms and conditions.

**Closing date: 8 January 2023 at 23:59**

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.

We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.



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