Helpdesk Operator/scheduler

2 weeks ago

Salford, United Kingdom BAM Construct UK Full time

**Building a sustainable tomorrow**

BAM FM are recruiting a Helpdesk Operator/ Scheduler to join the Northwest region and based out of our Salford Office. Working Hours are 36.25 per week. 08.00am - 4.30pm or 8.30am - 5.00pm Monday - Friday.

**Your mission**
- Updating our CAFM & client operating system, ensuring all specific work orders are actioned.
- Attaching all relevant documentation to specific work tasks
- Pro-actively managing client maintenance services in advance with our nominated contractors.
- Arranging contractor service visits, co-ordinating with our clients.
- Producing client site log books and all other associated activity.
- Supporting other members on the help desk team as and when required.

**Who are we looking for?**
- A positive and flexible approach to work
- Must be IT literate and proficient in the use of Microsoft Office
- Prior knowledge of Concept Evolution would be advantageous but not essential
- The ability to work as part of a team
- Able to work on own initiative
- Experience within a customer service based environment

**What’s in it for you?**

A challenging and continuously changing environment in a forward thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development.

**Your work environment**

People are at the heart of what we do at BAM. We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial. We’re on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics.

Be you Join us today, so we can achieve amazing things together and build a sustainable tomorrow.

**Who are we?**

We provide a wide range of services to essential public services and major commercial organisations. Our aim is to improve efficiency, reduce our carbon footprint and enhance wellbeing for our users. With more than 900 team members, we also design and deliver better services across the education, healthcare, retail and commercial sectors.

BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at anytime you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you.

Schedule:

- Monday to Friday

Work Location: One location

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